What Should the Customer Leave With?

Pg. 43 of the book Priceless: Turning Ordinary Products into Extraordinary Experiences:

Disney released the Lion King computer game just befrore Christmas…
… but didn’t think through the experience they were going to provide (on Christmas morning)
They got lots of angry calls, because the software wasn’t easy to install (and there were lots of kids who wanted [...]

Great ALA Quote

From Marshall breeding at the top tech trends thingie (I’m not there, just reading other blogs about it - I just might have to join soon):
“Now we have in Sirsi Dynix 185 people doing development, so there is potential they have some resources to make some progress long overdue. There is now no excuse that [...]

Adventures in Experience Planning

The last few weeks I’ve been learning about experience planning - and trying to figure out how it works for libraries, especially library websites. So, what is experience planning? To get the complete picture, read The Experience Economy by B. Joseph Pine II and James H. Gilmore. In a nutshell, they examined the experience, rather [...]

Tagged…

Marianne (Skagirlie blog) tagged me, so here goes:
Total volume of music on my PC:
- 2-3 Gbs worth… at home
Total volume of music on my pda/flash player:
- Fountains of Wayne CD and a couple of U2 songs (PDA storage card)
- 14 songs on my flash player
Last CD I bought:
- Adoration: The Worship Album, by the Newsboys
- [...]

SirsiDynix. Better. Together

Those who care probably know this already - but the SirsiDynix website is now officially live.
Check it out - could be cool!

Who Owns sirsidynix.com?

And there’s a website, http://www.sirsidynix.com/
Who owns this site? Here’s the whois info (below).
Interesting - Huntville, AL address - Sirsi is in Huntsville… also, look at the dns server names - DRA.net… hmm… Sirsi has a product called DRA. But why the yahoo.com email address? I suppose we’ll find out more soon…
Registrant:
HOVANES, KEN (SNFZIDXTPD)
414 Eustis Ave.
HUNTSVILLE, [...]

Email about Sirsi that’s creating lots of buzz…

I honestly can’t vouch for this info (as I didn’t see it firsthand), but it does make for some interesting reading! The first three paragraphs are from emails that were forwarded, then the “real” info starts:
**********
This looks to have been an accidental release of information that Sirsi and Dynix had planned to make public at [...]

Sirsi and Dynix have merged!

From an email:
Many of you have already heard this but it looks like Sirsi and Dynix have merged. At this time we do not have all the details. I placed a call to Sirsi and I am waiting to hear back. We will keep you posted.
http://www.dynix.com/about/
http://www.sirsi.com/Company/

Three Goals for a Website

Matt Bailey writes a great blog on website accessibility issues (just subscribed). This post, titled Why Web Accessibility?, succinctly describes the goals of any website:
Easy to find, Visibility
Easy to use, Accessibility
Easy to understand. Usability
Be sure to check out this blog, as accessibility issues should be something all web designers consider every time they make a [...]

Spam via Skype!

Got to work this morning, and saw this message left for me via Skype:
“[6:00:13 AM] Andrie Bramintya says: Good Day King,
I am Mr. Andrie Bramintya, Branch Manager of Australia & New Zealand Banking Group Limited of 1 Raffles Place #32-00 OUB Centre Singapore 048616. I have urgent and very confidential business proposition for you.A British [...]

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