Interesting stuff:
Be prepared for:
- saving files to the desktop
- USB storage devices
- IM
- CD burning
- Multimedia content
- Playing games
- Trying to look at TIFFs
- Installing Programs!
If we’re not helping our users, what are we doing?
Have a regular maintenance schedule
Use ghosting software… DeepFreeze and Norton Ghost – wipes the PC clean at each reboot
IL05
IL2005
Internet Librarian 2005
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