IL05 – Day 1: Smart Computing at Your Library, Aaron Schmidt, Thomas Ford Memorial Library and

Interesting stuff:

Be prepared for:
– saving files to the desktop
– USB storage devices
– IM
– CD burning
– Multimedia content
– Playing games
– Trying to look at TIFFs
– Installing Programs!

If we’re not helping our users, what are we doing?

Have a regular maintenance schedule

Use ghosting software… DeepFreeze and Norton Ghost – wipes the PC clean at each reboot