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David Lee King

IL05: Michael Stephens: Ten Steps for Staff Buy-In



Michael first asked “why are we doing this?- Need to answer that question- One answer – it’s for our users.

1. Listen
– listen to conversations in your organization
– you want buy-in

2. Involve staff in planning
– front line staff know what works in your library

3. Tell Stories
– music gets kids into library
– what can you do with … ? – ask staff to answer this question

4. Be Transparent
– tell staff why you’re planning stuff
– tell staff what you’re learning at the conference

5. Report & Debrief
– report what you learned at a conference
– make a next action list of stuff you learned at a conference

6. do your research FIRST
– be prepared before the first meeting
– do your research
– see if it’s good for your organization

7. Manage Projects Well
– create next steps!
– The Getting Things Done philosophy

8. Offer training for all technology
– let staff be trained first

9. Let them play
– get staff to try new things

10. Celebrate successes
– really, actually celebrate them…

Bonus: breathe and take care of yourself…



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