I’m getting ready for my webcast with OPAL this Friday… it’s part of their Continuing Education Seminar Series, held the 3rd Friday of the month at 10am – check out the full listing of seminars.
Anyway… here’s a list of links to some great articles on different aspects of techies and non-techies getting along:
- How to help someone use a computer – Great ideas for techies on how to be nice, includes a good list of “things to tell yourself” when helping a non-techie with a problem.
- 13 Tips on How to Tech-talk to Non-techies – tips on how to write for non-techies
- Seven Tips for Talking with Nontechnical People – How to get your ideas understood by non-techies
- Don’t explain an idea to a deer in headlights – provides some advice on communicating complex technical concepts to nontechnical folks
- Getting Technical – Tips for librarian non-techies on getting a little more technical
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hey this is great. I have been looking for lists of good links to give to people discussing the tech/non-tech divide. I found some getting started links on this page also
http://www.llrx.com/features/bozzell.htm
These are fabulous. As a geek who started off as a librarian, headed into the world of IT for many years and has just wandered back into libraries (gladly), I can relate to a lot of them.
The top article, in particular (How to help someone use a computer ), I can’t recommend highly enough. Its principles will help anyone trying to set up a training session on something as basic as “How to search the web using Google”, let alone anything more technical.
Good stuff.