Articles on Techies and Non-Techies getting along with each other

hey this is great. I have been looking for lists of good links to give to people discussing the tech/non-tech divide. I found some getting started links on this page also

http://www.llrx.com/features/bozzell.htm

hey this is great. I have been looking for lists of good links to give to people discussing the tech/non-tech divide. I found some getting started links on this page also

http://www.llrx.com/features/bozzell.htm

[...] A post at LibrarianInBlack today, pointed me to a blog article by David Lee King discussing communication issues between Techies and Non-Techies. This is a subject that I grapple with on a daily basis. As such, I was incredibly interested in reading through all of the different articles and posts – and spent quite a bit of time doing so. One of my favorites was a link to an article entitled How to help someone use a computer by Phil Agre. This article has some great tips about helping people use computers that I think all techies should review often in order to maintain a good relationship with users. Being a techie (and a user) can be difficult – and there is a definite divide between those who understand computers and technology and those who do not. As the primary means of technical support for staff in my library, I am often painfully aware of this technological divide. I have worked hard – very hard to try and bridge that divide. [...]

These are fabulous. As a geek who started off as a librarian, headed into the world of IT for many years and has just wandered back into libraries (gladly), I can relate to a lot of them.

The top article, in particular (How to help someone use a computer ), I can’t recommend highly enough. Its principles will help anyone trying to set up a training session on something as basic as “How to search the web using Google”, let alone anything more technical.

Good stuff.

These are fabulous. As a geek who started off as a librarian, headed into the world of IT for many years and has just wandered back into libraries (gladly), I can relate to a lot of them.

The top article, in particular (How to help someone use a computer ), I can’t recommend highly enough. Its principles will help anyone trying to set up a training session on something as basic as “How to search the web using Google”, let alone anything more technical.

Good stuff.

[...] Lee King has compiled (there I go again), or gathered if you will, a list of helpful links on the [...]

[...] info: David Lee King Via: Librarian in [...]

[...] Articles on Techies and Non-Techies getting along with each other (David Lee King) [...]