Comments on: Library of Congress Solves their Techie Divide http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/ David Lee King is the Digital Branch & Services Manager at the Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He has spoken in the U.S. and Canada about emerging trends, website usability and management, digital experience planning, and managing techie staff, and has been published in many library-related journals. David writes the Internet Spotlight column in Public Libraries Magazine with Michael Porter. David maintains a blog at http://www.davidleeking.com Wed, 17 Mar 2010 23:35:24 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: The OPLIN 4cast » Blog Archive » OPLIN 4cast #20 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-13196 The OPLIN 4cast » Blog Archive » OPLIN 4cast #20 Wed, 12 Dec 2007 15:51:01 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-13196 [...] Library of Congress Solves Their Techie Divide (David Lee King) [...] [...] Library of Congress Solves Their Techie Divide (David Lee King) [...]

]]> By: Uncommon Knowledge » Increase knowledge innovation and manage technology change. http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-6115 Uncommon Knowledge » Increase knowledge innovation and manage technology change. Fri, 09 Mar 2007 00:10:57 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-6115 [...] And don’t forget, changing with technologies is not only suggested, it’s mandatory. Any of us who are unwilling to change at the pace that new technologies arrive may find ourselves out of a job. [...] [...] And don’t forget, changing with technologies is not only suggested, it’s mandatory. Any of us who are unwilling to change at the pace that new technologies arrive may find ourselves out of a job. [...]

]]> By: Uncommon Knowledge. http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-4945 Uncommon Knowledge. Thu, 04 Jan 2007 15:34:50 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-4945 <strong>Increase knowledge innovation and manage technology change....</strong> If you run a business, have a website or just generally spend a great deal of time online, you’ll already be aware of the quickening pace of technology change. In any business, it’s important to consider not only the technology you’re... Increase knowledge innovation and manage technology change….

If you run a business, have a website or just generally spend a great deal of time online, you’ll already be aware of the quickening pace of technology change.
In any business, it’s important to consider not only the technology you’re…

]]> By: Simon http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-4884 Simon Wed, 27 Dec 2006 18:38:05 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-4884 Be aware that many organizations have institutionalized and protected those uncomfortable with new tech. This can bring about a situation where those who are comfortable with Web 2.0 decide they're not being heard and they leave. The day to day work in many libraries (even large urban ones) is not shifting towards a tech-centric mentality, it's about discliping throngs of teens away from the computers because there are only 6 terminals and 35 kids wanting to use them. Be aware that many organizations have institutionalized and protected those uncomfortable with new tech. This can bring about a situation where those who are comfortable with Web 2.0 decide they’re not being heard and they leave.

The day to day work in many libraries (even large urban ones) is not shifting towards a tech-centric mentality, it’s about discliping throngs of teens away from the computers because there are only 6 terminals and 35 kids wanting to use them.

]]> By: Ross http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-3528 Ross Tue, 12 Sep 2006 01:24:38 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-3528 So now that the techie divide has been delineated, does that mean we need a retronym to describe the 'other side' of the divide -- in the spirit of "acoustic guitar"? May I recommend <b>heritage librarianship</b>. Alas, in ANZ it already has a different meaning. So now that the techie divide has been delineated, does that mean we need a retronym to describe the ‘other side’ of the divide — in the spirit of “acoustic guitar”? May I recommend heritage librarianship. Alas, in ANZ it already has a different meaning.

]]> By: Lori Reed http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-3029 Lori Reed Mon, 28 Aug 2006 18:01:24 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-3029 Salad Days brought up a good point. The Core Competencies training at PLCMC built the foundation for Learning 2.0. All staff--even staff who do not regularly use computers were trained in the basics of computer use. I have post a document outlining our Core Competencies program on the PLCMC Core Competencies blog for anyone who is interested: http://plcmccore.blogspot.com/ Salad Days brought up a good point. The Core Competencies training at PLCMC built the foundation for Learning 2.0. All staff–even staff who do not regularly use computers were trained in the basics of computer use. I have post a document outlining our Core Competencies program on the PLCMC Core Competencies blog for anyone who is interested:
http://plcmccore.blogspot.com/

]]> By: ez http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-3021 ez Mon, 28 Aug 2006 12:21:32 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-3021 It is great to see LoC joining the real world. My grandmother worked at a university library for just shy of 30 years. She adapted to the computer checkout system of the 1990s (similar to Pine on UNIX). However, the Windows XP upgrade completely threw her. Only no one had the heart to ask her to leave. It is great to see LoC joining the real world. My grandmother worked at a university library for just shy of 30 years. She adapted to the computer checkout system of the 1990s (similar to Pine on UNIX). However, the Windows XP upgrade completely threw her. Only no one had the heart to ask her to leave.

]]> By: BuzzTracker.com http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-2964 BuzzTracker.com Sat, 26 Aug 2006 19:41:40 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-2964 <strong>Featured on BuzzTracker...</strong> ... Featured on BuzzTracker…

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]]> By: Salad Days http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-2946 Salad Days Sat, 26 Aug 2006 12:28:20 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-2946 David mentions the Public Library of Charlotte & Mecklenburg County's (PLCMC) program of introducing Web 2.0 technology to thier staff through a voluntary program called <a href="http://plcmclearning.blogspot.com/" rel="nofollow">Learning 2.0</a>. To which Michael Casey responds "And it’s really not the cutting edge technology skills that library managers need to insist upon. Librarians need the basics..." I want to mention that PLCMC also insists on basic technology skills for their staff which they call "Core Competencies." And, it's imporant to note, those skills are <b>required.</b> You won't see PLCMC's core competency checklists out there on the web. This training program is housed snuggly on PLCMC's Intranet, visible only to PLCMC staff. That being said, PLCMC's Core Competencies training program is certainly relevant to other library systems. The basic Core Competency training level (Level I) covers over a hundred everyone-must-know-this skills like, "Knows branch or department logins and passwords," and "Can reply, forward, and delete an e-mail message," plus troubleshooting skills like, "Can plug in and unplug a network cable and tell whether the terminator is firmly seated or broken." And the training levels progress. Level II covers technology skills specific to PLCMC's cataloging software, plus application-specific skills like "Can create and edit tables in Word." Short online tutorials for these skills are available if needed. As of August 22, 2006, all PLCMC staff have completed Core Competencies levels I and II. There are five levels, each with required deadlines for completion, and training staff are available to help ensure that all employees are able -- if they're willing -- to complete these checklists. PLCMC staff are encouraged to explore new Web 2.0 technologies with the voluntary Learning 2.0 program. But all training isn't voluntary. You <i>must</i> have the basics. David mentions the Public Library of Charlotte & Mecklenburg County’s (PLCMC) program of introducing Web 2.0 technology to thier staff through a voluntary program called Learning 2.0.

To which Michael Casey responds “And it’s really not the cutting edge technology skills that library managers need to insist upon. Librarians need the basics…”

I want to mention that PLCMC also insists on basic technology skills for their staff which they call “Core Competencies.” And, it’s imporant to note, those skills are required.

You won’t see PLCMC’s core competency checklists out there on the web. This training program is housed snuggly on PLCMC’s Intranet, visible only to PLCMC staff.

That being said, PLCMC’s Core Competencies training program is certainly relevant to other library systems. The basic Core Competency training level (Level I) covers over a hundred everyone-must-know-this skills like, “Knows branch or department logins and passwords,” and “Can reply, forward, and delete an e-mail message,” plus troubleshooting skills like, “Can plug in and unplug a network cable and tell whether the terminator is firmly seated or broken.”

And the training levels progress. Level II covers technology skills specific to PLCMC’s cataloging software, plus application-specific skills like “Can create and edit tables in Word.” Short online tutorials for these skills are available if needed.

As of August 22, 2006, all PLCMC staff have completed Core Competencies levels I and II. There are five levels, each with required deadlines for completion, and training staff are available to help ensure that all employees are able — if they’re willing — to complete these checklists.

PLCMC staff are encouraged to explore new Web 2.0 technologies with the voluntary Learning 2.0 program. But all training isn’t voluntary. You must have the basics.

]]> By: Something New Every Day » Blog Archive Basic Employment Skills « http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/comment-page-1/#comment-2942 Something New Every Day » Blog Archive Basic Employment Skills « Sat, 26 Aug 2006 03:32:04 +0000 http://www.davidleeking.com/2006/08/25/library-of-congress-solves-their-techie-divide/#comment-2942 [...] Read King’s full post and Casey’s comments here. [...] [...] Read King’s full post and Casey’s comments here. [...]

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