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David Lee King

IL2006 Day 1: Technology Competencies: a path to training



Sarah Houghton-Jan – Librarian in Black spoke about technology competencies (and she’s writing a book on this. Cool).

Tech competencies are a list of things staff need to know…

How will competencies help?

  • job descriptions
  • evaluations
  • reveals training needs
  • addresses feelings of inequity
  • help staff adjust and handle change

Create a purpose statement. Why are you doing this?

  • this will help guide planning
  • explains process to all staff members

Competency types: descriptive and task-based

10 questions before starting:

  1. who does the lead work
  2. who identifies the competencies
  3. tech competencies only, or all competencies
  4. core or extensive list
  5. do you have a timeline in mind
  6. what consitutes technology (ie., does a phone count?)
  7. specific to hardware/software you have now, or more general
  8. essential skills and extended skills
  9. based on classification, position, location, or pay step
  10. based on full time/part time/substitute, or desire for promotion/bonus

The competency cycle: brainstorming – creation – assessment – training – reassessment… then start over again.

getting staff buy in – most important thing to do!

Brainstorming for leaders:

  • lit searching
  • see existing position descriptions
  • professional assoc requirements
  • library’s strategic goals
  • what do your customers need to know? Your staff needs to know those, too!

get staff input through any and all means possible
get input from outside experts and stakeholders

structure:

  • Option 1: organize by staff position or area
  • Option 2. by competency – let managers figure out what parts their staff members need

Categories: broad…
hardware, software, skills

categories: moderate:
terminology, search skills

Or specific – goes deeper…

Format options: lots of different ways to do it

Put it somewhere… word, wiki, html… share it out!

Web option – allows links to individual helps on each competency

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