What ALA and SXSWi Could Have in Common

I read two things today (well, really lots more than that, but I digress) that come from extremely different areas of my scope, yet are related:

Karen Schneider’s ALA: What is to be done post;
The SXSWorld magazine’s announcement that SXSWi panel proposals will be accepted starting June 1.

So how are those two things related? One of [...]

I Just Updated My Wordpress Theme

I just followed through on my threat and updated my blog. So I’m now using Wordpress 2.2, and I’m now using widgets (way cool easy way to move stuff around in my two sidebars). And I have a new visual design (thanks to a Wordpress theme this time).
I’ve been wanting to move to two sidebars [...]

Four Things to Consider When Changing the Unchangeable

I have wanted to sort through the comments from my post “How Can We Change the Unchangeable, or David’s Rant” for awhile now, in hopes of gleaning a few tidbits of wisdom from you guys (my readers). So here we go!
Looks like there are approximately four things to consider when hoping to implement new technology [...]

Bad United Airlines Customer Experience

This post starts out describing a bad customer service experience I had, then turns my whining into five things you should think about in your library.
First, for the story:I spoke at New York Public Library a few weeks ago. After my presentation, I decided to show up early at the airport, so I could work [...]

Spring Cleaning at davidleeking.com

Just a little fyi for those of you who frequent my blog via the website rather than the RSS feed…
I plan on playing around with some different themes, so my old green/yellow theme will be going bye-bye. I’ll most likely use a “pre-made” theme this time around, and tweak as needed. Much easier (since I [...]

Web 2.0, Emerging Trends, and OPACs - Presentation for CKLS

A few days ago, I spoke at the Central Kansas Library System - it was a good day! Here’s a pdf of the presentation I gave.
My personal favorite part of this presentation is the comparison of ordering a book in Amazon vs checking out a book via a library catalog - VERY different user [...]

Bookswim - Netflix for Books?

There’s an interesting discussion going on right now about BookSwim. Bookswim is hoping to be a Netflix for books (for a monthly fee of $24 per month for 3 books).
The interesting discussion is taking place on the download squad blog. Read the post, then read the comments - lots of good fodder about customer perception [...]

Customers and Libraries?

The Break UpUploaded by geertdesager
Here’s a fun video I discovered this morning, and had a few thoughts about it. The video’s about advertisers and consumers “getting a divorce.” The best part, to me, is when the “advertiser” says “I know everything about you - you’re 24-31…” (and he’s talking to an actual person - pretty [...]

Presentation at New York Public Library

I spoke last Friday at the New York Public Library about emerging library trends and web 2.0 - it was a blast!
Here’s a link to my presentation.
Little things that were fun:

dinner with Steven M. Cohen
receiving (and answering) MySpace email 30 minutes before my presentation by someone attending the presentation
and getting flickr’d and [...]

Twittering Libraries

So far, here’s my list of twittering libraries (for those of you thoroughly confused by that, check out twitter):

Casa Grande Library System (twitter feed)
Cleveland Public Library (twitter feed)
Missouri River regional Library (twitter feed)
Nebraska Library Commission (twitter feed)
Lunar and Planetary Institute Library (twitter feed)
YALSA (twitter feed)
Ada Community Library (twitter feed)
University of Illinois at Urbana-Champaign, Undergraduate Library [...]

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