Michael Stephens, Keynote: The Hyperlinked Library: Reference Services in the 2.0 World
David says: other people probably took better notes – honestly, I really enjoy just sitting and listening to Michael talk – he does a great job, and it’s fun!
********
introduced web and library 2.0, discussed the information revolution that’s taking place.
three things to do:
evolve – checking out laptops, camcorders, etc… welcoming buildings
let go of control – no cell phone signs as examples
be visible online
plan with your users
engage your users
- catalog search box in facebook
- comments in catalog
adopt a 2.0 philosophy
- throw out the culture of perfect
- learn from the gamers (it’s ok to make mistakes)
- discover, play and experience these new tools
Second Life reference desk – 200 questions a week
create a culture of trust
- trust users
- trust each other
ala2007
Related Posts
