IL2007, Day 2: Teen Second Life

I spoke on Topeka & Shawnee County Public Library’s teen Second Life projects (slide will be posted in another post)…

Kelly Czarnecki

They have set up a way for teens to pay library fines in Linden Dollars – and the teens set it up!

take it to another level – being able to interact with people you couldn’t normally interact with is a great opportunity for teens

IL2007, Day 2: Promoting Play Through Online Discovery: Lego Building

Meredith Farkas:

issue – lots of people don’t have access to continuing education programs

hands-on learning is important

online courses can be run cheaply

talked about Five Weeks to a Social Library:

had 40 participants, all kinds of libraries

tools used:

drupal – it allows multiple blogs, all in the same place, and static content, too



playing with technology is essential to learning technology

reflective learning makes ideas stick

learning from peers can be more important than learning from a sage on the stage

online learning can be developed on the cheap

Helene Blowers:

Lego Building: Learning through Play

learning 2.0 has been duplicated over 200 times internationally – coolness.

what can you do to continually keep up with changes?

need to think of ourselves as players

(note to self – still print out presentation… Helene had some tech problems)

becomes a knowledge player

  • take 15 minutes a day to explore something new
  • subscribe to 5 blogs: librarianinblack – sarah does a great job at short informative posts; techcrunch; what i learned today – Nicole does reflective learning stuff; wired; learning 2.0 – 3 new things a month
  • tag “play items” in
  • create a learning blog
  • PLAY!!! give yourself and others permission to play.

become a guide – someone who exhibits and explains points of interest

become a discovery guide:

  • it’s about learning
  • remove the classroom
  • exposure is the 1st step towards learning
  • learners have as much to share as guides
  • focus on FUN

IL2007, Day 1: Cranky? Boomers & Older Adults are Greying the Internet!

Cranky? Boomers & Older Adults are Greying the Internet!, Allen Kleiman

seniornet, thirdage, eons – examples of senior-focused social networking cites

these sites are doing something, but aren’t doing a very good job of it.

said a 46 year old isn’t a baby boomer… ??? (picky sideline thing)

most of these sites are focused on seniors or boomers with money

some sites resemble facebook with wrinkles

search engine – – developed by eons

Boomers! TV – they do a series of online / tv shows on aging issues…

senior bloggers – benefits:
– helps older adults keep their minds share
great way to meet people
easy to share life experiences, wisdom, and information through blogs
might give the blog author a bit of fame

17% of seniors have read someone else’s blog (3% have created a blog)

they are having the teens teach the older adults how to play the Wii

IL2007, Day 1: Integrating Libraries & Communities Online

Integrating Libraries & Communities Online, Glenn Peterson, Marilyn Turner

Marilyn Turner – they made this. It’s cool. It brings together book lists, author lists, librarian tips, etc… many genre guides

it’s only focused on books – so it still has the traditional librarian bias to content

they include a librarian’s blog on each genre page

assign 2 people per genre pages

not volunteer activities – instead, they say it’s part of your job. Part of performance expectation! Awesome! Web Services Manager works with other managers to make sure web content is part of review process

Glenn Peterson:

Customer Contributed Content

user comments on books and other titles

harry potter and the deathly hallows – 234 comments! wow. they had 60 comments while the book was still on order – talking about how the stroy line would go. neat.

social features:
user comments
book lists
browse a list of recent comments
user profiles
name, about me, reading interests – that’s neat. theya’re looking at librarything’s profile for ideas
they have a wall-of-books – images of book jackets to see what books each user has checked out…

wanting to do: users wo are reading X are reading Y

wanting to create a friend’s list, a facebook-like wall

challenges – control issues – what can people leave on their profile

John Blyberg:

The Social Catalog

why bring social tools to the catalog?

three social catalogs:
pseudo-social – authority presented as collaborative (ie., Innovative’s ncore)
Syndicated social – third party data (librarything)
individually social – user-direct (hennepin, sopac)

IL2007, Day 1: Putting Evidence-based Practice to Work

Putting Evidence-based Practice to Work, Frank Cervone and Amanda Hollister


  • most librarians haven’t been trained in HCI
  • defined evidence-based practice
  • data provides primary evidence for decision-making
  • it’s not “common sense” – different stuff generally happens than what you “think” will happen
  • Ex – doing a usability test, then comparing it with other similar tests to see the larger picture
  • similar to user-centered design
  • SPICE – setting, population, intervention, comparison, and evaluation
  • Northwestern did their first usability test in 2001
  • 2002 – did a catalog usability test – they found that the greatest number of searches that failed were title searches – title search was the default search setting, students were typing keywords into the default search box and not finding anything… so they found some great info from this test
  • overall, site usability has improved – and they can prove it with statistical measures
  • debates about how to proceed are easier – because they have data to fall back to
  • easier to develop a strategy for incremental improvements over time – no longer locked into a tight academic schedule – they can prove the change will be an improvement, so have the go-ahead to roll the change out
  • remaining issues – jargon and “i can find everything in google” problems


  • spoke on making dynamic, page-based breadcrumbs on a website
  • did a study of common paths customers took to get to certain pages
  • they made something that constantly tells what paths customers are taking – very cool! They can narrow down to a single day if they want to
  • future directions – implement predictive track analysis – find out where people are getting lost dynamically, then have something po up that says “were you really looking for this?”