From my comments on this post… try this on for a cool way to use Twitter. Here’s what the library is doing, to the best of my knowledge (Julie, correct me if I get it wrong, please!):
- posting real-time reference questions to twitter.com/askusnow
- using the Twitter feed to update “the ‘currently being asked’ section of our internal AskUsNow! staff website.”
Is that a cool use of twitter, or what? Going just a little further out from that, why not post those questions on the public website? They’d be anonymous, so that shouldn’t be an issue. But I’m thinking posting real-time questions in your library’s digital space is a great way to show real live conversations taking place. Those tweets might just start more conversation, etc etc.
Cool service – thanks Julie for mentioning it!