Comments on: Ignoring our Digital Community http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/ David Lee King is the Digital Branch & Services Manager at the Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He has spoken in the U.S. and Canada about emerging trends, website usability and management, digital experience planning, and managing techie staff, and has been published in many library-related journals. David writes the Internet Spotlight column in Public Libraries Magazine with Michael Porter. David maintains a blog at http://www.davidleeking.com Fri, 12 Mar 2010 21:34:51 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: The OPLIN 4cast » Blog Archive » 4Cast #84: 2008, Wikia Search, Netscape, Teens http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-19138 The OPLIN 4cast » Blog Archive » 4Cast #84: 2008, Wikia Search, Netscape, Teens Thu, 07 Aug 2008 18:37:39 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-19138 [...] Ignoring Our Digital Community (David Lee King) [...] [...] Ignoring Our Digital Community (David Lee King) [...]

]]> By:   Quick Links - Librarianship and Others - 07 December 2007 by Blogging Librarian http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12951   Quick Links - Librarianship and Others - 07 December 2007 by Blogging Librarian Fri, 07 Dec 2007 05:46:00 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12951 [...] Ignoring our Digital CommunityDavid Lee King feels that we, as librarians, are ignoring our digital patrons. I guess I have to say [...] [...] Ignoring our Digital CommunityDavid Lee King feels that we, as librarians, are ignoring our digital patrons. I guess I have to say [...]

]]> By: Gail Richardson http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12233 Gail Richardson Thu, 22 Nov 2007 15:46:48 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12233 I couldn't agree more with what you are saying here David. And it was just two days ago that I was saying to my CEO and Director, Customer Service, that we have to realize that we have a growing number of library customers who DO NOT COME INTO THE LIBRARY AND THAT THIS WILL INCREASE. What the heck are they doing then? Well, using our electronic resources, looking at our blogs for advice on using government resources, business resources, perusing ratings and reviews for title suggestions for themselves or as gifts, finding out how to cite a reference. I started to list all the things that our customers can do online and it was impressively long. And let's face it, many of the people who DO still come into the library have done their selection online and are basically using the physical library as a drop-off and pickup place. But we don't have enough practices, work flows, procedures and policies to deliver these services really well. I couldn’t agree more with what you are saying here David. And it was just two days ago that I was saying to my CEO and Director, Customer Service, that we have to realize that we have a growing number of library customers who DO NOT COME INTO THE LIBRARY AND THAT THIS WILL INCREASE. What the heck are they doing then? Well, using our electronic resources, looking at our blogs for advice on using government resources, business resources, perusing ratings and reviews for title suggestions for themselves or as gifts, finding out how to cite a reference. I started to list all the things that our customers can do online and it was impressively long. And let’s face it, many of the people who DO still come into the library have done their selection online and are basically using the physical library as a drop-off and pickup place. But we don’t have enough practices, work flows, procedures and policies to deliver these services really well.

]]> By: qzconnect » Blog Archiv » Ignoring our Digital Community http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12222 qzconnect » Blog Archiv » Ignoring our Digital Community Thu, 22 Nov 2007 09:46:44 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12222 [...] here for full story Der Beitrag wurde am Tuesday, den 20. November 2007 um 13:01 Uhr [...] [...] here for full story Der Beitrag wurde am Tuesday, den 20. November 2007 um 13:01 Uhr [...]

]]> By: Jeff http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12178 Jeff Wed, 21 Nov 2007 17:39:19 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12178 Are these digital users in the same market as our library patrons? Do readers and technology mix? Most e-book reports say no. Are we marketing library resources to technologists who don't care about reading, and are ok with just finding quick information rather than in depth knowledge? There is a difference bewtween people who spend all day online, and those who need to get in and out of the library (or just have it delivered). Are these digital users in the same market as our library patrons? Do readers and technology mix? Most e-book reports say no. Are we marketing library resources to technologists who don’t care about reading, and are ok with just finding quick information rather than in depth knowledge? There is a difference bewtween people who spend all day online, and those who need to get in and out of the library (or just have it delivered).

]]> By: Library Revolution » Blog Archive » The Patrons We’re Ignoring http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12162 Library Revolution » Blog Archive » The Patrons We’re Ignoring Wed, 21 Nov 2007 14:38:59 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12162 [...] read David Lee King’s excellent post about the dilemma this puts us [...] [...] read David Lee King’s excellent post about the dilemma this puts us [...]

]]> By: sooia » Blog Archive » Ignoring our Digital Community http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12159 sooia » Blog Archive » Ignoring our Digital Community Wed, 21 Nov 2007 13:35:21 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12159 [...] sourced here [...] [...] sourced here [...]

]]> By: Edo http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12150 Edo Wed, 21 Nov 2007 07:28:31 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12150 David, I couldn't agree more! Write that book! David, I couldn’t agree more! Write that book!

]]> By: david lee king http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12145 david lee king Wed, 21 Nov 2007 03:52:26 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12145 John - hey! I read your twitter feed - welcome to my blog! Good idea about the Cluetrain thing. Honestly, I've only read parts of it (don't tell anyone) - maybe I should put that on my ever-growing reading list. John – hey! I read your twitter feed – welcome to my blog! Good idea about the Cluetrain thing. Honestly, I’ve only read parts of it (don’t tell anyone) – maybe I should put that on my ever-growing reading list.

]]> By: John Pederson http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/comment-page-1/#comment-12144 John Pederson Wed, 21 Nov 2007 03:07:02 +0000 http://www.davidleeking.com/2007/11/20/ignoring-our-digital-community/#comment-12144 Thanks for the thinking! I'm new to your space here (both your blog and to library blogs in general) and appreciate the fact that there are crazy library folks just like us crazy k12 education folks. The 95 Theses of The Cluetrain Manifesto http://www.cluetrain.org always speak to me when I read about online communities. Read (reread) them with your post above in mind. Thanks for the thinking! I’m new to your space here (both your blog and to library blogs in general) and appreciate the fact that there are crazy library folks just like us crazy k12 education folks.

The 95 Theses of The Cluetrain Manifesto http://www.cluetrain.org always speak to me when I read about online communities. Read (reread) them with your post above in mind.

]]>