Comments on: 1000 True Fans – Can We Have 1000 True Patrons? http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/ David Lee King is the Digital Branch & Services Manager at the Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He has spoken in the U.S. and Canada about emerging trends, website usability and management, digital experience planning, and managing techie staff, and has been published in many library-related journals. David writes the Internet Spotlight column in Public Libraries Magazine with Michael Porter. David maintains a blog at http://www.davidleeking.com Fri, 19 Mar 2010 07:22:04 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: UKSG Wrap Up « Librarian By Day http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/comment-page-1/#comment-18653 UKSG Wrap Up « Librarian By Day Fri, 25 Apr 2008 13:20:27 +0000 http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/#comment-18653 [...] Plus a note to myself to revist David Lee Kings post about 1,000  true fans. [...] [...] Plus a note to myself to revist David Lee Kings post about 1,000  true fans. [...]

]]> By: userslib.com » Link Barf http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/comment-page-1/#comment-18406 userslib.com » Link Barf Fri, 28 Mar 2008 01:00:59 +0000 http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/#comment-18406 [...] you just need 1,000 true friends. How many true fans does a library need? (also discussed by David Lee King) [via the [...] [...] you just need 1,000 true friends. How many true fans does a library need? (also discussed by David Lee King) [via the [...]

]]> By: Edward Vielmetti http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/comment-page-1/#comment-18210 Edward Vielmetti Mon, 10 Mar 2008 03:49:53 +0000 http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/#comment-18210 If every one of the county's residents wanted to use the library regularly, you would have no problem holding the millage election to give you as many resources as you needed to make them happy. If every one of the county’s residents wanted to use the library regularly, you would have no problem holding the millage election to give you as many resources as you needed to make them happy.

]]> By: Scottie http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/comment-page-1/#comment-18162 Scottie Wed, 05 Mar 2008 20:07:37 +0000 http://www.davidleeking.com/2008/03/05/1000-true-fans-can-we-have-1000-true-patrons/#comment-18162 As opposed to 1000 true fans who buy things, what we need is 1000 true evangelists- patrons who don't just use library services but tell their friends and family about them. The "currency" that the library deals in is goodwill- we need our county homeowners to feel good about the portion of their taxes that support us. We need them to feel proud of the standards set by the library and we need them to know that we are there for their use. There's also an issue with being TOO successful... if every one of the county's residents wanted to use the library regularly, I think we'd have a real PR nightmare on our hands with our inability to handle the demand. As opposed to 1000 true fans who buy things, what we need is 1000 true evangelists- patrons who don’t just use library services but tell their friends and family about them.

The “currency” that the library deals in is goodwill- we need our county homeowners to feel good about the portion of their taxes that support us. We need them to feel proud of the standards set by the library and we need them to know that we are there for their use.

There’s also an issue with being TOO successful… if every one of the county’s residents wanted to use the library regularly, I think we’d have a real PR nightmare on our hands with our inability to handle the demand.

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