From the monthly archives:

March 2008

SXSWi2008 Day 1

by davidleeking on March 8, 2008

SXSWi2008This is my first time attending SXSWi, in Austin TX. Wow - it’s a different conference! At the many library conferences I usually attend, I bump into a few people I’d term “creatives.” You know the ones - their hair points to the sky, it’s died green, and they wear stripey socks. Well… all of those people have converged in Austin to attend SXSWi. Not that I’m complaining - I like hanging around creatives, and I’m certain I’m going to learn some cool things. It’s just… well… decidedly NOT a library conference.

And you get to come along with me, because I’ll be blogging what I see and learn! So strap in, hold on to your hats, because away we go - to my first day.

First off, I registered - and immediately saw Harry Knowles, the guy who runs Ain’t It Cool News registering for the film part of the conference. So I’m already geek’d out, and I don’t even have my badge yet!

After getting my badge, my bag of schwag, and lunch, I attended the first session, How to Rawk SXSW: The Basics. Some people from Valleywag sat in front of me, typing and snapping photos the whole time. This was an “introduction to sxswi” and was led by a panel that included Matt Mullenweg, Tim Ferriss, Min Jung Kim, Ian Lloyd, Jason Toney, and Rannie Turingan. I don’t remember who said what exactly, but I wrote some interesting quotes down:

  • Don’t try to pace yourself - try to do everything at the conference
  • The liver is evil and should be punished
  • lots of talk about how to party, how to get over hangovers, how to extend your caffeine rush (take aspirin), etc.
  • make sure to talk to people, introduce yourself to people, etc
  • You want to be memorable (there’s lots of “remember me” networking going on)
  • some discussion on how to meet someone who’s Internet Famous
  • Geeks are nice, and usually want to meet you, too
  • Say your name and blog URL
  • Remember that Internet Celebrities are not real celebrities
  • The people who are going to be big in 5-10 years are here
  • Lots of language…
  • And the panelists downed a whole bottle of bourbon during the session
  • Hey, it was something to do… :-)

Jeffrey ZeldmanNext, I went to Respect! Say it Loud: I Create Websites and I’m Proud! Also a panel, led by Jeffrey Zeldman. Panelists included Douglas Bowman, Liz Danzico, Erin Kissane, and Jason Santa Maria. This session was a loose discussion of figuring out the value of what we, as web dudes, do, and how we translate that to others. Random quotes:

  • at Google, speed trumps everything - it’s a type of common ground for Google during meetings
  • One person mentioned having a session where clients draw what they think they need in a site or app - this helps them feel part of the design process (even if you don’t use what they drew)
  • A new Google employee is called a Noogler (ie., New Googler)
  • Zeldman mentioned the Alzheimer’s approach to meetings - remind non web types what was decided in the last meeting, why we’re going a certain way, where we are in the process, and back it up with stats, studies etc - basically reminding them frequently of what’s going on
  • watch out when marketers write content - it can sound too markety and not web enough - it starts sounding like a polished salesman.

Finally, I attended a party and hung out with some web developers from the National Geographic and the Pentagon.

Again - a very interesting start to a very interesting conference!

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New Digital Branch

by davidleeking on March 5, 2008

Digital BranchSome of you might have noticed I’ve been dropping very vague hints on this blog about my library’s website redesign… well, no more vagueness! In fact - how about checking it out for yourselves? Go to webdev.tscpl.org and and see what my web team has been busy creating.

A few asides:

  • If something doesn’t work, most likely we are still working on it - we’re mostly done, but it’s still a work-in-progress at this point
  • We do our “soft launch” on March 17
  • We “go live” officially on March 31

Feel free to check it out, let me know what you like/don’t like, etc! Some things I’m real excited about:

  • RSS Everywhere. Think AADL - we are blog-based, for lack of a better term. You can subscribe to the whole site via RSS, or parts and pieces of it (i.e., if you just want to subscribe to the Business & Investments Guide, you can).
  • Content is provided by library staff - more on this later, but we consider our Digital Branch to be an actual branch… and our library staff is providing content, answering comments, creating resources, etc.
  • We’re trying to be very community focused - and we’re showing that via open commenting on the site, our IM Meebo widget prominently displayed, and via RSS feeds and multimedia (more photos and videos).
  • Modern visual design and a new logo for the library

And this is just phase one - we are starting to plan future phases right now! That’s all I can think of at the moment… 2008 should be a wild ride for us!

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1000 True Fans - Can We Have 1000 True Patrons?

by davidleeking on March 5, 2008

I just read 1000 True Fans from Kevin Kelly’s blog - great article! I suggest you go read it. And then come back! Because… I’m wondering… can that model work in a library/non-profit/website setting?

Here’s the gist of the idea presented in the article: for artists or creatives to make a living, they don’t really need a blockbuster hit and billions of sales - instead, they need 1000 true fans. Here’s how Kevin describes a True Fan: “A True Fan is defined as someone who will purchase anything and everything you produce. They will drive 200 miles to see you sing. They will buy the super deluxe re-issued hi-res box set of your stuff even though they have the low-res version. They have a Google Alert set for your name. They bookmark the eBay page where your out-of-print editions show up. They come to your openings. They have you sign their copies. They buy the t-shirt, and the mug, and the hat. They can’t wait till you issue your next work. They are true fans.”

And if those fans end up spending around $100 or so per year (buying your stuff), then you will earn a good living. Pretty cool idea - it’s basically the long tail working itself out from the artist’s viewpoint.

When I read the article, I couldn’t help but think - how does this work in a library setting? What if we had 1000 True Fans? What would that look like? Especially with the impending release of my library’s digital branch (March 31!) - what would 1000 true fans of our digital branch look like? 1000 people engaged in our blogs, leaving substantive comments, maybe joining an online book club, watching our YouTube videos… those 1000 true fans would keep us extremely busy!

And yet, that’s be just a small sampling of our user base, wouldn’t it? Sorta like… say… the group of people that visit our physical branch regularly! Our “regulars.” Our regulars really make up a minority of our total library visiting population - but we focus alot of time on those people - because they’re the ones using our services.

Sure, I want to reach much further than just 1000 people… but having 1000 True Fans of my library’s Digital Branch? That would keep us extremely busy.

Thoughts?

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