Speaker: Roy Tennant
more content is better
more access is better
can help provide personalized service
kete.net.nz – not heard about this. Looks like a web app for housing digitized stuff, that’s more social than the usual. EX – some people can create ads on the site…
ex – allowing customers to add content to old photos (ie., who are the people in the photo?)
Customer reviews seen on both worldcat and worldcat local
Library of Congress Flickr feed – getting good tag additions and comments
they got more than 10,000 unique tags our of 55,000 total!
also got more than 11,000 friends/contacts
more than 3,500 comments posted by more than 1,400 users
Even cooler – LoC is using Flickr community content to add into to the LoC records in their catalog. Nice.
What has LoC accomplished?
- higher profile of its collections
- community engagement – in this case, their “community” is the world…
- some corrections and additions to metadata
- sparked discussions and elicited personal histories related to photos – started conversation
- Higher visibility for the LoC Blog
Boston Public Library – doing a similar thing
Exploiting the knowledge of the Masses
- many eyes increases likelihood of getting things right
- library staff are often distant from localized knowledge of items in tehir collection
- web can provide a feedback loop
Contributions to discovery
- bookspace – Hennepin’s thing. They do a good job at connecting people and content
user terminology – people using what works for them
LibraryThing – tagmash – powerful tag mashup search in LibraryThing
Third Party Providers
(both from SpringShare)
LibraryThing for Libraries (put the pig in a dress!!!)
ChiliFresh.com a review engine for your library
What to Know
Our idea of content may not be theirs
Going to be messy (and that’s ok – it falls to the bottom)
Issues to consider:
- what are your goals?
- are you set up appropriately to meet those goals? Human and back-end tech stuff?
- can you maximize benefits? ie statistical evaluations of tags?
- will you need to moderate?
- how to distinguish between user and library content?
- is the potential impact worth the investment?
where to from here?
- user engagement is a good thing
- need to get up to speed on how to foster engagement in our systems
- need to get savvy about how to use things like tags most effectively?