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David Lee King

Digital Branch Managers Sound Off – Panel at Internet Librarian 2010



Yesterday, I headed up a panel on Digital Branches. Sarah Houghton-Jan, Bobbi Newman, and Matthew Hamilton were on the panel with me, and we basically answered questions – first some that I started us off with, then questions from the audience.

Here are some of the tweets generated from the discussion/panel (our hashtag was #dbranch) – hopefully, this sheds some light into what we discussed (and a ps – if you want to browse through the actual tweets, go to this twapperkeeper archive)!

  • cougarlibrarian: Ooh – no slides. I like it. #dbranch #intlib10
  • AspenWalker: Interactive session. #dbranch #intlib10 Meaning of digital branch evolving.
  • infogdss29: #intlib10 a digital branch needs content, bldg, staff, a janitor #dbranch
  • AspenWalker: #dbranch #intlib10 when Topeka turned on SMS reference, patrons in the branch used it too. And that’s great. Tools, not rules!
  • infogdss29: #intlib10 the #dbranch is not just 4 users outside the physical bldg – users inside at computers may use #dbranch features 2, like IM
  • cougarlibrarian: #dbranch Does one person edit/review staff contributions to website before publishing? #intlib10
  • wiredoriginals: Love the idea of ALL staff being involved #dbranch
  • AspenWalker: #dbranch #intlib10 patron-created content @ the digital branch. Libraries can bring communities to world.
  • infogdss29: #intlib10 #dbranch teen-generated content is the prevalent model, but college-age & adult is emerging
  • infogdss29: #intlib10 #dbranch digital storytelling grant funded projects for all ages archived on library’s site
  • infogdss29: #intlib10 who monitors user created content? “we’re not moderating crap-it goes right on” vs “each dept head proofreads/moderates” #dbranch
  • infogdss29: #intlib10 I’m a fan of having radical trust, personally #dbranch
  • GMLGeek: #dbranch do you think press releases should be monitored?
  • cougarlibrarian: The #dbranch panel is answering my question! Thanks, guys!
  • AspenWalker: #dbranch #intlib10 @davidleeking a blog post should starts conversation, don’t treat it like a press release. Let’s talk, not FYI.
  • TeensTelluride: Digital storytelling – community projects to add content, start conversations, and engage. #INTLIB10 #dbranch
  • infogdss29: @shifted s’ok – this session is Made of Win without any bells and whistles like wifi & candy :p #intlib10 #dbranch
  • wiredoriginals: #intlib10 #dbranch like staff directory…why hide? Also like dividing blog topics to teams.
  • infogdss29: #intlib10 focus on issues not format ie if you have to wear a nametag/sit behind the public desk, why not use your RL identity? #dbranch
  • cougarlibrarian: Trusting the staff to write appropriate content goes a long way in boosting morale, says @TheLiB. #dbranch #intlib10
  • zbriceno: Baby steps to online presence. #dbranch #intlib10
  • TeensTelluride: Wondering how to bridge the gap between IT and librarian roles? Administration & public services? #IntLib10 #dbranch
  • AspenWalker: #dbranch #intlib10 good question: how do you balance collaboration and digital content creation with security? A tech conundrum.
  • AspenWalker: #dbranch #intlib10 good ?: how do you balance collaboration & digital content creation with security? Balance, conversation, beta.
  • infogdss29: #intlib10 BETA programs!!! (tip from @TheLiB : pretend it’s a beta!) #dbranch
  • infogdss29: #intlib10 IT subsumed into Digital Services Dept #dbranch
  • infogdss29: #intlib10 great reminder that there are different types of and skill levels for technology #dbranch
  • infogdss29: #intlib10 requirements for digital managers: inspiration, perseverance, communication #dbranch
  • AspenWalker: #dbranch #intlib10 wanted in dig br mgr: creativity, marketing, communication, bravery (willing to try & maybe fail), mgt, perseverance
  • infogdss29: #intlib10 day-to-day job: LRP, RFP, experimenting, managing tech training, databases, eBooks, #dbranch
  • infogdss29: #intlib10. Cheerleading and networking is also part of the #dbranch manager job description
  • detailmatters: #dbranch is proof that a good panel is made from good chemistry and humor. Thanx y’all!

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