Overdrive apparently experienced an “after Christmas rush” that has caused their service to temporarily slow down. Here’s what they say about it:
“In the last few days, you and your users may have experienced error messages or slow page loads when visiting your library’s ‘Virtual Branch.’ This temporary slowdown was due to an unprecedented spike in traffic on our library websites following Christmas. While we expected a surge in usage after the holiday, your customers’ interest in eBook and audiobook downloads was greater than anyone anticipated. Many of your websites saw usage double overnight, up from what were already record levels prior to Dec. 25.”
Wow. Ultimately, that’s a good thing – once Overdrive gets the service fully functional again, it means more users. Not a bad problem at all.
But it made me think:
- have YOU experienced an after Christmas rush? Anyone visit your library with their new ebook reader yet?
- and was your staff able to help them?
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