New Presentation: Redesigning Public Services

Here’s my newest presentation, given today at INCOL (Inland Northwest Council of Libraries). It was a fun day – and I was able to hang out at Coeur d’Alene Public Library in Coeur d’Alene, ID.

Here’s the Slideshare version of the presentation!

  • Carlie

    Thanks for coming to the Inland Northwest and giving two great presentations! The feedback was very positive and many were inspired.

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