Wisconsin Librarians listening to DLK
Earlier this week, I spoke at the New Berlin Public Library in Wisconsin for the Waukesha County Federated Library System – Wisconsin has some great librarians for sure!
This was a well-attended talk, and there was some really good discussion afterwards. They are definitely thinking about and planning for the future.
And – just for the attendees – I warned you guys! I said I would post this pic to Flickr, and I did. It also makes a great addition to this post. Text is often much better with visuals…
Anyway – here’s the Slideshare version of my Wisconsin talk. This was a longer presentation (3 hours), and I combined some thoughts from my usual Freak Out presentation and my newer Creating Customer Experience presentations. The content blends together pretty nicely.
While in beautiful Australia, I met lots of cool librarians … and gave a couple of presentations, too. Here are the Slideshare versions of the presentations – you had to be there to get the full effect, but still – it gives a glimpse.
Freak Out , Geek Out, Seek Out – I found a couple of Australia examples for this presentation, which was fun.
Creating Customer Experience. At VALA, I combined this one with the Freak Out presentation above.
Modern LibGeek Landscape – some Provocative Questions. A bit of explanation on this one. It was meant to start discussions, and be a bit “out there.” Hence the odd questions!
The fine folks at Information Today/Plexus Publishing just emailed and told me … my book is now an ebook! Sweet!
So – my book, Designing the Digital Experience: How to Use EXPERIENCE DESIGN Tools & Techniques to Build Websites Customers Love, is now in ebook format at these fine publishers:
If you haven’t yet purchased it (or if you have the burning desire to have my book in ebook format and didn’t download a rogue copy), please go buy it!
And one more slightly vague, mysterious plug for my upcoming book – it’s in editing mode at the moment. I have some touch-up work to do on it before sending it back. There are a few more steps after that, too – publishing a book is definitely a multi-step process.
The new book (tentatively called Face2Face) focuses on the nuts and bolts of using emerging web tools to connect with customers. There are tons of books on emerging web trends, but honestly not too many that include practical “how to” tips for actually using those tools to connect with customers, patrons … and people. So I thought I’d write about that.
Look for it next year!
Want to improve the writing on your library’s website? Check out Five Copywriting Errors That Can Ruin A Company’s Website by Smashing Magazine.
here are their five copywriting errors:
- Writing inwardly
- Burying the lead
- Mediocre meta material
- Saying too much
- Weak or no Calls to Action
Good stuff – go read it, then work on improving those copywriting skills!