Earlier this week, I spoke at the New Berlin Public Library in Wisconsin for the Waukesha County Federated Library System – Wisconsin has some great librarians for sure!
This was a well-attended talk, and there was some really good discussion afterwards. They are definitely thinking about and planning for the future.
And – just for the attendees – I warned you guys! I said I would post this pic to Flickr, and I did. It also makes a great addition to this post. Text is often much better with visuals…
Anyway – here’s the Slideshare version of my Wisconsin talk. This was a longer presentation (3 hours), and I combined some thoughts from my usual Freak Out presentation and my newer Creating Customer Experience presentations. The content blends together pretty nicely.