Talking at the #ideadrop house @ SXSWi

I’m headed out to SXSWi tomorrow (woo hoo!), and wanted to let y’all know about something I’m participating in on Friday. I’m heading up a discussion about being human online on Friday at the #ideadrop House.

What’s the #ideadrop House? It’s a fun event hosted by Electronic Resources & Libraries (ER&L) and ProQuest. The goal is to “serve as a seriously fun place to drop ideas and a seriously great opportunity to dialogue about topics affecting libraries during SXSW when the creative juices are flowing and where the big ideas are percolating.”

For most talks at the #ideadrop House during SXSW, there’s a small space for people to actually attend (I think). And, the talk will also be livestreamed at http://www.ustream.tv/channel/ideadrop – so you can still watch and participate, even if you’re not in Austin!

My talk is scheduled for 4pm Friday March 8 – I’ll be talking about how organizations can make real connections to customers using online tools.

Please come by, tune in, and discuss! Should be a blast! You can also follow along via Twitter using #ideadrop or @ERandL.

Vote for my Book!

Just a quick note that my book, Face2face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections has been nominated for a small business book award by Small Business Trends.

So here’s what I’d LOVE for you to dogo vote for my book! It’s easy to do – go here, and click that blue Vote box next to the title of my book. Simple, huh?

While you’re at it, if you haven’t read my book yet … click the book link in this post, go to Amazon, and buy it! Ok, or check it out at your local library. Or get the library to buy it for you :-)

Either way – thanks for reading! You guys ROCK.