≡ Menu
David Lee King

Usability is Still a Thing



AirTran Check-In

Usability. It’s something ALL websites should work on … all the time.

For example, check out this AirTran page. I was checking in and printing boarding passes for my daughter, and this page appeared. Directly underneath the “print now” label, there’s a button that says “continue.” The button is big, obvious, the text is bolded, and it’s right underneath the “print now” label.

Guess what I did? I clicked “continue.” Which was the wrong thing to do. There’s actually a “print” button there too, to the right of everything. Pushed off to the side, no bolded text, smaller, etc.

Do you think AirTran could improve this? Yep. Pretty easily.

Now – think about your websites. Is there anything … anything at all … that you could improve pretty simply?

Probably so. Go do it.

 

Comments on this entry are closed.

  • http://www.newtonplks.org Nathan Carr

    Fun Post. It is odd how we get used to doing some things and do not give them a second thought to how others may perceive what we may see as obvious makes no sense what so ever . :)

  • Pingback: Usability is Still a Thing | David Lee King | I...