My #ideadrop presentation During SXSWi

Video streaming by Ustream

While I was at SXSW in Austin, TX last week, I had the pleasure of giving a presentation/interview/livestream at the #ideadrop house. The video is embedded in this post.

What’s the ideadrop house? From the livestream text:

“On 3/8, DLF brings you a live stream of the ER&L + ProQuest #ideadrop house in Austin, TX. The #ideadrop house is a space dedicated to library and information professionals to experience the diversity of SXSW speakers in the context of libraries and library-related technologies and topics.

Influencers, thought leaders, artists, hacktivists, academics and creators join the #ideadrop library house during March 8-12 at SXSW Interactive to discuss many topics including: SOPA/PIPA, free speech, privacy, open access, archives, values, humanity, civic start up efforts, civil liberty, liberty, network freedom, information access, open data, museums, community engagement, ux, social media, digitization and open source technologies.

Live streaming made possible by the Digital Library Federation (DLF)”

So – Lisa Carlucci and I talked about online conversations and community in the library world – fun talk! Make sure to watch and listen … then leave a comment here!

Circulating Ideas, Episode Eighteen

Circulating Ideas PodcastI was lucky enough to be on the Circulating Ideas: The Interview Librarian Podcast with Steve Thomas today.

It’s a good show! We talked about my new book, the Internet Librarian 2012 conference, stuff my library is doing, the Ebooks for Libraries website, and probably a whole bunch more stuff that I’m forgetting at the moment.

Give it a listen! Here’s a link to the show page, and to the mp3 file. Enjoy!

PS – why not subscribe to the Circulating Idea podcast while you’re at it? It’s a great show!

5 Steps to Make Your Organization Sound Human Online

Be more human onlineI’ve been seeing a LOT of ReTweets of a guest post I did today, so I thought I’d share it here, too. I recently posted 5 Steps to make Your Organization Sound Human Online at the V3 Integrated marketing blog (thanks, guys!), and it was reposted at Ragan.com.

here are my 5 steps (go check out the article to see the rest of the story!):

  1. Type Like You Talk
  2. Be Visual
  3. Use Video to Connect
  4. Ask Questions
  5. Celebrate Customer Loyalty

So – check out the article, leave comments, share it, etc!

image from V3

Face2face interview on the SitePoint Podcast

sitepoint logoI was just interviewed about my new book (Face2face: using Facebook, Twitter, and other social media tools to create great customer connections) for the SitePoint podcast. Patrick O’Keefe (@ifroggy on Twitter) did the interview, and we talked about digital media in the modern library and (of course) connecting with customers and visitors via online social tools.

Here’s a link to the interview (and an embedded tweet version of the link below):

Anyway – you might find it an interesting listen … so take a listen!