Future of Libraries

Content Creation, Media Labs, and Hackerspaces

by David Lee King on December 15, 2011

Skokie Public Library's Digital Media Lab

I’ve been thinking about content creation and libraries lately. Right now, we collect content – hence our shelves of stuff. Yes, we do many other things too. But if you look at our buildings, they have been, by and large, designed for collections of stuff – for collecting content.

Some libraries are changing that focus (or at least adding on to it) by enabling customers to create their own content in a variety of ways … and it’s pretty interesting stuff!

I’ll lump what I’m seeing into three loose categories:

  • Digital Media Labs
  • Hackerspaces
  • Coworking spaces

Digital Media Labs: These spaces have content creation tools that allow customers to create and share video, music, photography, and design projects. Customers have access to computers with editing software, cameras, camcorders, microphones, and musical keyboards.

The best examples I’ve seen of this so far are Skokie Public Library’s Digital Media Lab and Chicago Public Library’s YouMedia project. Skokie’s lab has a greenscreen wall for video projects; Youmedia includes a small recording studio space.

Hackerspaces: ”A hackerspace … is a location where people with common interests, often in computers, technology, science, or digital or electronic art (but also in many other realms) can meet, socialise and/or collaborate … hackers can come together to share resources and knowledge to build and make things” (from Wikipedia).

Basically, hackerspaces tend to be public spaces with tools – 3D printers, drill presses, etc. And people make stuff there. Who’s doing this? Well, Allen County Public Library and Fayetteville Free Library are, for starters.

Coworking Spaces: Coworking is a pretty simple concept. Independent workers, freelancers, small business owners, etc. gather in a shared space to share ideas, team up on projects, and get some work done in a more social setting. It’s an alternative to meeting at home or a local coffee shop.

Libraries have unofficially done this for years (how many of you have heard of a patron who runs his/her business from the library? I’ll bet some of you have). But some libraries are going a step or two further by embedding librarians in these spaces, or even offering coworking spaces as part of their services. Meg Knodl, a librarian at Hennepin County Library, is doing this – here’s an article on what Meg is doing. Helsinki City Library has created some coworking spaces – read more about it here.

For more info, check out these articles:

Question – is your library doing something like this? If so, let me know in the comments!

Photo by Skokie Public Library

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Changing Face of Privacy

by David Lee King on November 1, 2011

I’m leading a webinar on Facebook tomorrow, and because of that, I’ve been thinking a lot about changes I’m seeing in online privacy.

So, as librarians, we historically have been defenders of our patrons’ right to privacy. It’s in our Code of Ethics: “We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.”

On the opposite end of that are some pretty hip social media companies, like Google Plus and Facebook. Those two companies seem to have an unstated goal of making our world open and transparent … or at least, as open and transparent as we want to be.

Facebook does this by setting default privacy settings to Public. Google Plus does this (at least for now) by requiring us to use our real names on accounts.

Interestingly enough, some of our library tools are pushing for openness in different ways, too. Here are two examples of that:

  • Many of us are familiar with the Overdrive/Amazon deal. Amazon knows what your patrons have checked out, because they send them an offer to buy the ebook 3 days before it’s due. Amazon is, in essence, using what us librarians consider private info that we would never share, to sell ebooks to our patrons. It’s actually a handy thing to do… but flies in the face of our privacy ethics.
  • My library is in the process of moving to Polaris for our ILS/Library catalog. One really cool feature we’ll be getting is public lists. As a patron, I will be able to keep a list of books that I’ve read … and make that public, embed it on my blog, etc, via an RSS feed. It’s an opt-in feature, but still… very public, and very different from what us libraries have traditionally done.

This brings up quite a few questions in my mind:

  • Are libraries ready for opt-in/opt-out transparency?
  • Are we ready to check TOS agreements to catch and discuss things like that with vendors?
  • Some of us are bound by local or state laws on privacy. Are we ready to have discussions about those laws?
  • At the ALA level … are we ready to start discussing potential changes to our code of ethics and other privacy-driven discussions at a national level?
  • Are you ready to protect your own level of privacy
  • Are you ready to learn privacy settings in each online tool, and teach these to your customers?
So – what do you think? And how is your library addressing privacy issues online? I want to know!

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Internet Librarian 2011, Day 2: Designing for Optimal UX

by David Lee King on October 18, 2011

Nate Hill, Web Librarian, San Jose Public Library

Chris Noll, Noll & Tam Architects

Slide on the screen:

Because of the Internet, access to:
Books and other documents have gone from Read to Read/Write
Photo and video output has gone from View to View/Edit
Music and other audio has gone from Listen to Listen/Remix

Nate is introducing the topic of libraries starting to support content creation, and the models behind that.

Chris:

Contra Costa has used vending machines in shopping malls, etc. Washington County is using reserve boxes.

Boston Chinatown Storefront Library – community driven library

Houston – small small branch…

DC – Kiosk branches…

Greenbridge Library – took a community center, and developed part of it into a library

Idea Stores in London. Mix up libraries, cafes, etc.

Morgan Hill Library – self checkout, check in, self help holds, etc – very self-driven

Nate:

talking about the Digital Public Library or America project and their beta sprint. Realized we will still need physical spaces to create digital content.

LibraryLab idea:

broken into modules like audio and video creation, scanning, collaboration, etc

Chris: talking about creating furniture for these creative types of spaces …

Give people access to tools. Some libraries check out tools or musical instruments. Why not video cameras, microphones, etc?

Why not have design tools – desktop publishing, CAD/CAM tools, 3D printers, etc? The library could support these things.

They want this project to happen … but need funding, etc.

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Internet Librarian 2011, Day 2: Keynote by Lee Rainie

by David Lee King on October 18, 2011

Libraries and Learning Communities – Lee Rainie

three revolutions Pew has noticed

1. Broadband – 78% of adults use internet, 62% have broadband at home

  • Blog as a category is being obliterated. Most people don’t know they’re reading a blog – ie., a blog on a news site – people think they’re reading the news.
  • 13% of users are on twitter. But – those people are highly influential

2. Mobile phones – 84% (I think) of adults use mobile phones

  • There are actually more phones than people in the US.
  • 59% of adults connect to the internet through mobile. phones, laptops, tablets.
  • 35% of adults are smart phone owners.
  • laptops are more prevalent than desktops
  • 12% of adults have ebook readers
  • 9% have tablets
  • Still an elite audience
  • Hypercoordination – we don’t plan specific meet ups – we keep it vague, then use our new tools to figure out the meet up on the go.

3. social networking

  • half of all adults in this country, 73% of teens – use social networking sites
  • people ever age 65 – fast growing group. They’re online, friending their children, expecting photos yesterday…

important in 3 ways

1. sentries of information. people log on to their social networks first thing in the morning, rather than read the news.

2. evaluators of information – when people find confusing info, they turn to their social networks first. I’ve certainly seen and done that. asking if it’s true, and how much weight should I give it

- librarians – think about being nodes in people’s networks… dang. we need to be there!

3. serve as audiences – we are all performers. we are showing off for our audiences in a way.

Final thoughts about the futre:

1. What’s the future of knowledge

  • learning is now a process
  • old way – learning was objective and fixed, meant to be found
  • subjective and provisional now – sense of flow, a process, you learn together, change together. a need for vigilance to watch and stay with how knowledge is evolving
  • learners now create knowledge. if you are participating in the learning experience, and creating things, you learn more.
  • knowledge is organized ecologically – disciplines are mixing
  • we learn best actively doing and managing our own learning. We have to be active agents in the learning process.
  • our intelligence is now based on our learning communities, rather than on our individual abilities
  • you are as smart as your network – as long as you are willing to ask them.

2. what’s the future of reference expertise

  • embedded librarian model. librarians embed themselves in the community, rather than making community come find them.
  • we are on call for just in time information.
  • we can “bond” with the community. we can be nodes in people’s networks
  • we help people know about the broader picture.
  • We are often he first in our communities to learn social media … so we are the teachers of this to the community.
  • aggregator and curators of information.

3. what’s the future of public technology

  • hard to say – most of us would not have seen the iPhone right before it came out, for example. What we do know is that this technology will be changing rapidly and we really don’t know what’s around the corner.
  • The era of big data – sensors, cars, tweets, etc – making lots of data. How do we make sense of this “big data?” Librarians will possibly be asked to help figure this out. Mastering big data and analytics is important.
  • Different types of screens, post-pc world, more broadband, etc. No one int he expert world really knows either.

4. what’s the future of learning spaces

  • attuned to new kinds of learners
  • patrons are more likely to be self starters. They know where to go first – checking with their social networks, don’t need formal learning structures
  • collaborations are important.
  • value of amateur experts is rising.
  • amateur/expert scientists – Smithsonian has embraced the amateur community.
  • peer to peer health communities too – we are going beyond our doctors to our networks.

5. what’s the future of library as community anchor institution

  • ALA put out a guidebook on these issues – check it out (will be mentioned in Lee’s slides, but his slide deck froze up)
  • how much of your work is aimed at helping individuals vs helping communities
  • are libraries places for individual study or group based study
  • collection library or creation library?
  • portal or archive?

Pew will be doing a 3-year study on libraries and communities. This will be HUGE.

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Is the Web Modern Yet?

by David Lee King on August 16, 2011

Today’s web is the “modern web” – css, HTML5 coming soon, websites designed with grids, lots of functionality. Yes-sirree, this is the modern web.

Just like this was a modern car:

This “modern car” could’t move fast enough for today’s modern highways (top speeds of 40-45 mph), wasn’t automatic, and didn’t have a/c, radio, or an iPod hookup. Or windows, for that matter. But I’m guessing that to the buyer back then, it was a pretty modern car, and a major change for them. They had to figure out the details of the change – i.e., what should we do with Bessie the horse? Where do we park it? Where do we get gas? How do we maintain it?

My point? That’s where the web is today – roughly 20 years after the first web page went online, we have today’s “modern” web. It certainly looks pretty modern to us, much like those cars from 1927 probably looked to the buyer.

Guess what? Much like that Model T … I don’t think we’re done yet. With websites or with libraries.

Car photo from Wikipedia

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