Speak at Internet Librarian 2014!

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Have you ever attended Internet Librarian? It’s a great library-technology-focused conference put on by Information Today.

Information Today does a great job at getting information professionals of all types relevant, useful, and most importantly – current information. They do this through conferences like Internet Librarian and Computers in Libraries, and by publishing books on those topics (and yes, they have published both my books. Definitely NOT the reason these conferences rock, but still … ).

My assignment to you, if you can attend: don’t just attend – submit a speaker proposal, too! That’s how I got started speaking – my first national presentation was at Internet Librarian 1997 (on websites, of all things).

So – go submit a speaking proposal. Right now. Then don’t totally freak out if you get picked to speak :-) And hey – I’m on the Organizing and Review committee this year. Really looking forward to hearing your ideas!

Community Engagement: Tools & Tips

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Rudy Leon and I gave a pre conference workshop at Internet Librarian 2014 on Community Engagement. The session went well! Attendees wanted our slides and outline, so here it is.

Introductions: we started things off by asking about each person’s communities their library interacts with – who they are and how they are already working on engaging with those communities.

Next, we discussed the communities Rudy and I work with. I have a public library background, so I went over all the physical and digital communities my library focuses on. Rudy’s background is in academic libraries, so she talked about subject liaisons to faculty and students, and the different types of communities in Reno and in a university setting.

Then we gave some tips on discovering communities by using listening techniques. I focused on digital listening techniques, and Rudy introduced the idea of listening as iterative behavior: hear, respond, implement, close the loop. Then she gave some examples of doing that in Reno.

After that, we gave some tips from our own experience on developing strategies to build relationships with communities. I focused on digital communities, and Rudy focused on connecting with academics.

Finally, I gave a couple of quick tips on measuring success with engagement, and we had a great Q&A time full of pretty active discussion.

Fun time!

Free Webinar on Facebook and Twitter!

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Next Monday, October 7, I am giving a webinar for the ProQuest Discover More Corps Quantum professional development series … and it’s free! Here are some details:

Title: Using Twitter and Facebook to Connect with Customers

Description: Consumer-centric organizations know that social media can be used to engage with customers, leading to increased satisfaction and the acquisition of new customers through the power of viral marketing – yet relatively few firms do it well. David Lee King presents a practical guide for any organization that aspires to create direct, deep, rewarding relationships with its patrons and prospects. David demonstrates how Facebook and Twitter can be used to start and sustain conversations and humanize the organization in the eyes of those it seeks to serve.

Go here to sign up (registration required).

See you on Monday!

“Free” image by Alan O’Rourke

My CIL 2013 Presentations

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Here are the presentations I gave while at Computers in Libraries (not counting my presentation on 15 Web Design Trends for 2013):