I was able to hear Lauren Britton, Transliteracy Development Director at Fayetteville Free Library, talk about their library’s Fab Lab (sweet!). Here are my notes from her session:

Their FFL Fab Lab is the first permanent makerspace in a public library

A little bit on what a makerspace is… a place where people come together to create and collaborate, to share resources, knowledge, and stuff. They give people tools to create, to hack, to remake their world for the better.

FFL Fab Lab Story - started as a student proposal! She has turned that into her full-time job – hope she got an A on that!

Funding:

  • her first task as a new librarian!
  • she writes a lot of grants
  • received some donations – both Makerbots were donated
  • develop community partners for funding, to teach classes, etc
  • alternative methods – awards and crowd-sourcing. Indiegogo (sort of like Kickstarter) – they raised $5000 that way.

MakerBot – one of the coolest companies she has worked with. Their 3D printers are affordable – under $2000. The plastics needed are about $40-50 a roll, and last a long time.

Developing a pricing strategy for the plastic – they’re using a time strategy – first 10 minutes of printing is free, then 10-15 cents a minute after that.

More than a MakerBot

  • not just about technology
  • Focus is on giving patrons the tools they need to create
  • example – help kids make their first book
  • then circulate those creations!

D.I.Y.

  • community is full of experts – use them!
  • You DO NOT need to be a digital fabrication expert – ie., use thingaverse
  • you DO need to provide the access

Building a Makerspace

  • don’t need much – space, money, equipment
  • programming ideas: open houses, bristlebot workshop, make your own book, Take-Apart-Thursdays – community donated things the kids can take apart (like a toaster) to learn about them.

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CILDC: Mobile Apps & Mobile Web Development

by David Lee King on March 21, 2012

Six speakers in 45 minutes! Here are some highlights…

MIT App Inventor and jQuery:

MIT App Inventor – a web-based Android app development tool. Store your code at the site, can test what you’re building by using the site. Has a designer that lets you add components, modules, etc.

Has an AppToMarket that uploads your app to the Android app stores (some registration and a small payment is required for that).

jQuery: mobile framework that’s completely web-based. Basically a cross-browser javascript library that could be pretty handy for web design, including mobile design. Also check jquerymobile.com – a mobile framework. Sweet.

Next up: what’s a mobile framework? Gave an example of mobile design and redesign… they used jquerymobi

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CILDC Day One: Mobile and Augmented Reality

by David Lee King on March 21, 2012

So I’m at Computers in Libraries 2012 in Washington DC – always a great conference! Make sure to check out presentations online, and follow the #cildc hashtag on twitter… Here’s a couple of notes from a session … more to come later!

***********

I walked in late to this session, but what I heard was great.

Jeff Wisniewski was talking about mobile stuff, and said this:

mobile first is different than mobile-friendly! Then gave examples of how some people are redesigning websites with tablets and smartphone functionality in mind.

Good stuff…

Next up – Cindy Hart, talking about augmented reality and library resources for enhanced digital storytelling…

they used http://tagwhat.com/ to help them create stories. Looks like a cool tool to check out!

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Pinterest for Libraries – what we’re doing

by David Lee King on March 15, 2012

I recently helped set up a Pinterest account for our library (and by “help” I mean that I created the account. Most of the work so far has been done by Jeff Tate, our Digital Branch Librarian, and our fine group of staff participating in the pilot project).

What have we done so far? Here’s a list of our goals and process to date, and a list of a few “best practice” tips we’ve discovered along the way:

Goals and process:

  • Goal: focus on the library, on things our customers might be interested in, and on “local.”
  • Goal: focus on things that make people “click”
  • Goal for each board – at least 9 pins a week.
  • For staff – wear your “library hat” – think like “the library” rather than an individual when pinning something
  • We set up 16 boards for starters, each with at least one staff member in charge of it (most of the boards have a team of 2-3 staff).
  • The boards we set up, for the most part, match up to our neighborhoods in our physical library and on our website (we have grouped subject areas together into neighborhoods, i.e., the Travel neighborhood, the Cooking Neighborhood, etc. Each has a physical collection and a blog).
  • We will soon have a link to our Pinterest account from the main page of our website
  • Write a short, “tweetable” blurb for each pin you create.
Useful Tips:
  • I used a group email (we use Microsoft Exchange/Outlook for email) when setting up the account, and assigned everyone participating in the pilot project to the email group. That way, everyone sees likes, pins, follows, comments, etc  that happen in Pinterest.
  • When creating a new board, fill it up with 9 things – this way, the board doesn’t look “empty” [like my personal Pinterest account looks :-) ]
  • Pinning books from our catalog is great – but it’s also a multi-step process. First, you need to find a bookcover pic and Pin that (because Pinterest Pins focus on images). Once you have the pic, you can then add in the direct URL to the book’s catalog record.

That’s pretty much it. Pinterest is a very simple site … that has taken off like crazy! Like I said, this is a pilot project. Our plan is to use Pinterest for 6 months to see if it works for our library and for our customers. If there continues to be growing interest, we’ll go with it. If interest wains, we’ll kill the project.

More articles on Pinterest and libraries:

What’s your library doing with Pinterest? Let me know!

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10 Reasons to Vote for Gina!

by David Lee King on March 12, 2012

The American Library Association elections are 6 days away! With that in mind, the first thing I’ll say is this – if you are an ALA member, please just vote. Most ALA members, for one reason or another, don’t actually every get around to voting. So vote already – you are paying for the privilege, after all.

With that in mind … want 10 reasons to vote for Gina? Then watch this fun video, and enjoy! Visit her blog here … oh yeah, and make sure to vote!

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Vote for Gina Millsap for ALA President!

by David Lee King on March 7, 2012

Here’s the newest video from Gina Millsap, ALA presidential candidate, talking about why she’s running for ALA president, and what she plans to focus on.

Watch the video, and please vote – voting starts in 11 days! Also, please read Gina’s Why I’m running statement on her website, and check out her growing Endorsements page (and fill out the endorsements form yourself if you plan to vote for Gina!).

You might also check out the Guide to the 2012 ALA Elections, too.

Disclosures – Yes, I’m an ALA member. Yes, Gina’s my boss (well, technically speaking, my bosses’ boss). No, she didn’t ask me to post anything to my blog, or to vote for her for that matter – she’s cool that way. I’m voting for her because I think she’d make a great ALA president. And yes, I will probably post a couple more Vote for Gina blog posts in the next couple of weeks – stay tuned!

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Share posts on Facebook to Gain More Readers

by David Lee King on March 6, 2012

sharingI’m working on a new ALA Library Technology Report (more on that later this year), and discovered something cool while checking my library’s analytics.

Want to get more people reading your library blog posts? Here’s one handy way to do it – share that post on your library’s Facebook Page. Here’s what happened when I did that with one of my library’s blog posts.

So … I have a blog on my library’s website that I started in January. It’s the Digital Branch blog (I figured I’m the Branch manager, so I should have a branch manager blog. I write about web geekish stuff related to the library’s digital branch that our customers might find interesting).

One of those blogposts has gathered more pageviews that all the other digital branch blogposts combined – a post about Pinterest. So far, Google Analytics shows 137 pageviews for that post. Not too bad! I wanted more comments (because we’re working on a pilot project for a Pinterest account), so I decided to share the post on our library’s Facebook Page.

On our Facebook Page, use Facebook Insights to drill down to an individual post (really cool that you can narrow down that far!). Here are the stats for that particular Facebook post:

  • a Reach of 969 (the number of unique people who saw the post)
  • 68 Engaged Users (the number of unique people who have clicked on your post)
  • 23 were “Talking About This” (the number of unique people who have created a story from your page post. This means they commented, shared, or Liked the post, which then creates a post on their Facebook profile for their facebook friends to see).

So of my blog post’s 137 pageviews, 68 of them, or 50%, came directly from sharing that post on our Facebook Page (Google Analytics further backs that up by showing an “Entrance” number of 70 views on that post, meaning that 70 people came directly to that post from someplace other than my library’s website – i.e., from Facebook to the blogpost).

Simple stuff – write a blogpost, then share it out using Twitter and Facebook. Ask people to comment, and they will (I received comments on the blogpost, on the Facebook post, and in Twitter). And you just might get more readers in the process.

Pic by Britta Bohlinger

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Your ebook rent just went up 300%

by David Lee King on March 2, 2012

One of my colleagues was quoted in “Librarians Feel Sticker Shock as Price for Random House Ebooks Rises as Much as 300 Percent,” an article at The Digital Shift (from the Library Journal). Here’s what Scarlett said:

“They’ve tripled their prices on every title. A book that a week ago we purchased for $28.00 now costs $84.00,” said Scarlett Fisher-Herreman, the technical services & collection development supervisor, at the Topeka and Shawnee County Public Library in Kansas, whose director, Gina Millsap, is seeking the presidency of the American Library Association. “I looked back at Random House titles we’ve purchased since December and looked up a number of titles, both new and titles they’ve had for years on Overdrive. Everything has tripled in price: kids, YA, adult, fiction, and nonfiction,” she said.

Fisher-Herreman, who had been bracing for an increase in the 50 percent range, said she found the tripling of price frustrating and surprising. For example, The 10 Easter Egg Hunters, a children’s title by Janet Schulman, was affordable at $8.99, but it now costs $26.97.

“We simply can’t afford to pay three times the price for the same titles. I will be working with my collection development team to determine how we move forward now that we know the severity of the price increase,” Fisher-Herreman said.”

Some things to think about with Random House’s recent price change:

  • Your rent just went up 300%. If you get these books through Overdrive, you pay an access fee – not a purchase price. So it’s the rent that just went up astronomically – you pay 300% more, but don’t actually own anything. That’s fair, huh?
  • Random House wants to find out how much they can gouge you before it hurts. Stuart Applebaum, a Random House spokesperson, is quoted as saying “We are going to be reviewing our terms of sales, but not our commitment to the library market … whatever we do, it’s going to be with our library partners in full awareness and understanding of what we are doing and why we are doing it …” My translation = “We are going to increase the cost to see if you’ll actually pay 300%. If you do, that’d be awesome!”
  • Random House is playing an expensive guessing game with your taxpayer’s money. Here’s a quote from the Random House statement sent to LJ: “Random House, Inc. is constantly experimenting, evaluating, and adjusting different retail price points for our e-books. With our price adjustments announced March 1 we are now doing the same for our library e-pricing, albeit with far less definitive, encompassing circulation data than the sell-through information we use to determine our retail pricing for e-titles. We are requesting data that libraries can share about their patrons’ borrowing patterns that over time will better enable us to establish mutually workable pricing levels that will best serve the overall e-book ecosystem.” My translation: “We don’t know how to price ebooks to libraries. So instead of actually asking for input, we thought we’d just jack up the price outrageously high, and see what happens.”
  • Random House can’t tell the difference between different digital book formats. Another quote from Random House’s LJ statement: “As we first said last month, our new e-book pricing framework is to bring our titles in price-point symmetry with our Books on Tape audio book downloads for library lending. These long have carried a considerably higher purchase price point than our digital audio books purchased for individual consumption.” Why in the world would you price an ebook, which you read, with an audiobook, which you listen to? Apples and oranges, guys. Apples and oranges.

What’s that leave us with? A major publisher that’s charging you (and your patrons) 300% more for ebooks, because they admittedly don’t know how much they should be charging. And they are more than willing to experiment with your money and budgets to see what works … while they figure out the difference between a book they pay actors to read and an ebook.

I will guarantee more odd ebook price and format changes in the next five years – hold onto your hats!

Question – How is your library planning to deal with this? I’d  love to know!

More resources:

Gas Price Humor image from Bigstock

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Playing with Dragon Express

by David Lee King on February 28, 2012

dragon expressI recently loaded Dragon Express on my laptop, with plans for my son to use it as a tool for his writing-based school work. What’s Dragon Express? Here’s the blurb about it from the App Store:

“Dragon Express is an easy and fun speech recognition utility that introduces … customers to voice-recognition for the Mac. Put your words to work without the hassle of typing. Just speak and amazingly accurate results instantly appear in the Dragon Express window. You can dictate anything – even words that wouldn’t be found in any dictionary – since Dragon Express is customized to recognize your voice and the words you use.

Simply open the Dragon Express utility and start talking. Your words will automatically begin to appear the Dragon Express window. When you’re done, Dragon Express will place the transcribed text into the application of your choice and refresh itself for the next time you’re ready to speak.”

That description is a pretty good one! Here’s a transcription of my first test (corrections noted in [brackets]):

Okay, this is a test. I would like to test out Dragon Express. It’s a pretty cool program that is taking my words that I’m saying that I’m speaking out loud, and transforming them into text. For example, this post is being written as I speak in Dragon Express.

Once I am done speaking, I will copy and paste this text and post it into WordPress as as my post, [I started saying comma - Dragon Express inserts punctuation when you speak the word. So my fault here!]. Looks like I’ll have to do some cleanup work first because of my arms and on those [Ha! I actually said "because of my ums and ahs … I said nothing about my arms. Really.] and saying things and then rethinking what I’m saying.

Cool, huh? There are a couple of interesting options, too. Through voice commands, I can copy/paste, do a Spotlight search (searching my computer), I can search Google or open up email (using Mac’s email program … which I don’t use). I can also configure Twitter and Facebook, and then post to those using my voice rather than typing.

I can use the internal microphone on my laptop, or I can plug in an external microphone and use that. The app shows which microphone I’m using, and displays my audio level.

Cool tool!

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People are Human, Brands (and Organizations) not so much

by David Lee King on February 21, 2012

I recently read this post, Why your nonprofit needs a personality and NOT a brand, on John Haydon’s blog. Here’s a snippet:

“Most of the people you connect with on Facebook and Twitter are your friends. They’re people. They have personality.

And I bet that you spend 95% of your time connecting with people – not companies. And even when you do connect with a company, your best experiences are defined by the people who work at that company (think Zappos).”

Reading that made me think – how does my library work on giving our organization “personality?” How are we, as a system, acting more like people rather than an organization?

Hard question, huh?

Here’s what we’re doing (off the top of my head). What can you add to this list?

  • Blog-based content focused on our collection and events. Our content creators’ personalities shine through in their writing.
  • we include pictures and full names for every blog post. Same with our public-facing staff directory. This allows our customers to connect with actual people. And it works – I get emails and phone calls from customers wanting to talk to the “techie dude” every week.
  • We send staff out in the community. We do this through our bookmobiles and other vehicle-based delivery, through offsite programs and events, and through our speakers’ bureau. Again, this gives a face to the library.
  • We have an Ask Now button pretty much everywhere on our website and catalog that connects to IM chat reference.
  • We use multimedia – pictures of events, videos, etc. Visual ways to introduce staff to customers, and to make our library more personal to customers.
  • We share what us librarians are reading, using Goodreads and LibraryThing widgets (think staff picks – see examples here and here).
  • And of course, we’re using social media – Twitter, Facebook, Youtube, etc.

So – that’s some of the things we’re doing to create a Face2Face connection with our customers.

What would you add? What’s your library doing? Please share!

photo of smiling people by Bigstock

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