Ten Things to Think about when Designing Digital Experiences

I recently did my first guest post at another blog! Go check out Ten Things to Think about when Designing Digital Experiences at the Open Forum blog from American Express.

From the article: “Visitors to your digital space don’t want to think about interacting with your website. They want to—quickly and easily—make a purchase, find information, or have fun. It helps if they can be engaged and enchanted in the process. How can we facilitate this type of digital experience? These ten tips are a great place to start…”

Go visit the article to read my 10 tips (or just buy the book if you haven’t yet :-) ) … and comment there! I’m curious to see what happens.