Ideas from Platform – the wrap-up

My last three posts have been about Michael Hyatt’s book, Platform: Get Noticed in a Noisy World. Great book! Go read it.

There were a TON of great ideas on how to build a platform in the book – well worthy of reading, digesting, then figuring out how to adapt those ideas into an organizational, library setting. It can be done!

Here’s what I wrote about:

  1. Building a Wall of Fame
  2. Content is Not About You. Ever.
  3. Is Privacy Really Dead?

Have you read the book? I’ve love to hear what you found interesting. Please share!

Image from Michael Hyatt’s website

Content is Not About You. Ever.

I’m still focused on Michael Hyatt’s book, Platform: Get Noticed in a Noisy World. Great book! Go read it.

On page 101, Michael writes this:

“Unless you are a megacelebrity, readers don’t care about you. Not really. They care about themselves. They want to know what’s in it for them. Your personal stories can be a doorway to that, but in the end, the best posts are about your readers’ needs, fears, problems, or concerns. Always ask, “What’s the takeaway for my reader?”

Cool thought. Now apply it to your library’s website, and not just to blog posts. Think about your library’s About Us page, or a page about a specific library service.

Then, ask these questions:

  • What’s the takeaway for my reader?
  • Is there a clear next step for the reader?
  • Is the question “what do I do next” answered?
  • Is that next step at the top of the page, rather than at the end of a humongous chunk of text?

If your website is like mine, after answering those questions … you have a LOT of rewriting to do. Get busy!

image from Michael Hyatt’s website

Thinking about Mobile Content Yet?

Mobile devices - December 2013My library’s web developer, Nathan Pauley, shared this article with me: The Mobile Moment, by Luke Wroblewski. In the article, Luke discusses how processes, priorities, and product thinking change when the majority of your web traffic shifts from desktop to mobile devices.

Probably a good thing to start thinking about now, rather than later. Why? Well, in my library’s case, we are getting closer all the time. For example, the image included in this post shows mobile visits for my library’s website for December 2013:

  • Blue = desktop website visits (67.4%)
  • Green = mobile device visits (20.3%)
  • Red = tablet device visits (12.3%)

So … add the mobile and tablet percentages together, and you get 32.6%. Almost 33% of web traffic coming from some type of mobile device! What was that percentage a year ago? A whopping 17.6%. If that rate continues, we’ll be around 50% mobile traffic in another year. Wowser!

What should we be thinking about when we hit 50% mobile traffic? Here are some thoughts – please add yours!

  • Responsive website, or at least some form of mobile website. That’s why my library is going responsive (our redesign should be live by the end of January!).
  • Mobile-friendly content. It’s not enough to have web-friendly content. Think about making that content mobile-friendly, too.
  • Easy ways to share, like, and interact with social media sites.
  • Quick ways to connect to library staff and to library content directly from a customer’s mobile device.

What else? Let’s get this mobile thing figured out!

Using Business Cards to Promote econtent

My library has a bunch of econtent – services like Freegal, OneClick Digital, Hoopla, OverDrive, Zinio, Treehouse, and Mango Languages.

Each of these tools point to real content – movies, music, books, magazines, and classes – but they live on the digital branch.

Our marketing department created a fun way to promote these econtent services by using business cards.

Each card has a word and an image on the front, and a brief description and a URL to the service on the back of the card.

We are using these cards to promote a bunch of services:

  • Music – promotes Freegal
  • Audiobooks – promotes OneClick Digital
  • Video – promotes Hoopla
  • Ebooks – promotes Overdrive
  • Language – promotes Mango
  • Magazines – promotes Zinio
  • Design & Program – promotes Treehouse

The idea? Place these cards around the building, hand them out at events, etc. Basically – give them to customers, so customers know about all this cool content we have. It’s one way of getting content that lives on the digital branch “out of the building.”

You can see the other cards we created over on my Flickr account.

Update: And here’s the back of the Music card, as an example of the info we provide.

LibraryBox 2.0 Kickstarter Project!

Have you heard about Jason Griffey’s LibraryBox project? It’s pretty cool … and it’s time for the next phase of the project – LibraryBox 2.0!

Jason has set up a Kickstarter project for LibraryBox … and it’s already funded. The main goal ($3000) was funded in like 2-3 hours.

But there’s 29 days left to go on the Kickstarter project, and Jason and LibraryBox have some really cool plans they want to develop to flesh out the LibraryBox project more, and YOU can be a part of that.

So watch the video, visit the pages, and think about funding Librarybox!