Email

Dealing with Email

by David Lee King on October 7, 2010

A couple weeks ago, I was wondering how much email I received and dealt with in a day. So I counted, and here’s what I ended up with – two email accounts, one day:

Gmail account:

  • 75 emails received
  • 13 emails already in my inbox
  • What were they?
    • 7 twitter requests
    • 6 things I needed to know
    • 2 replies to something I had sent the day before
    • 7 things I had to do or respond to
    • the rest was junk I deleted (discussion list things, subscription spam, etc)

During the day, I sent out 14 emails from this account, and ended up with 1 email in my inbox.

Work email account:

  • 55 emails received
  • 12 things already in my inbox
  • What were they?
    • 9 things I needed to know
    • 2 interesting things
    • 12 helpdesk emails
    • 2 discussion list messages
    • the rest was junk I deleted

During the day, I sent out 7 emails from this account, and ended up with Zero Inbox!

Total email received = 130
Emails sent by me = 21
And I think this was a SLOW email day for me!

Of course, email wasn’t the only thing I did all day long. There were meetings. There were projects I’m working on. There was at least one call to a vendor. Etc.

The point is this – I do real work via email. I’m guessing you do too. Decisions get made, projects get additional thoughts. Things I need to see get seen. Questions get answered (or asked). It really IS my In Box.

How about you? Is email an irritation you have to deal with so you can DO your “real work” … or do you see email (and the thoughts behind those emails) as part of your “real work?”

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Generations Online – new Pew Internet Report

by David Lee King on January 28, 2009

Check out Generations Online in 2009, the newest Pew Internet report. Go read it – there’s alot of good stuff in it.

Here are some tidbits that I found interesting:

“Contrary to the image of Generation Y as the “Net Generation,” internet users in their 20s do not dominate every aspect of online life. Generation X is the most likely group to bank, shop, and look for health information online. Boomers are just as likely as Generation Y to make travel reservations online. And even Silent Generation internet users are competitive when it comes to email…”

Wow. Interesting tidbit from page 2: “The biggest increase in internet use since 2005 can be seen in the 70-75 year-old age group. While just over one-fourth (26%) of 70-75 year olds were online in 2005, 45% of that age group is currently online.” – Did you see that? What a HUGE jump – now, almost HALF of 70-75 year olds are online. Amazing.

“… email remains the most popular online activity, particularly among older internet users. Fully 74% of internet users age 64 and older send and receive email, making email the most popular online activity for this age group.” (see my post about email reference and think about how you can update that service).

How’s your health info online (and at your reference desk)? – “In particular, older internet users are significantly more likely than younger generations to look online for health information.”

And etc… good stuff (9 pages worth).

Pic by fran**

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