SXSWi2008, Day 4: Closing Remarks

Title: Alternate Realities
Speaker: Jane McGonigal
Showed “The Lost Ring” - video preview of a game - you can find hundreds of screenshots of this video in flickr, looking for hidden clues
She focused on the game designer’s perspective on the future of happiness
Question - are you in the happiness business?
Our primary product soon will be happiness… (think [...]

A Better Experience Begins with Staff

From the MSN Money site (via Steven M. Cohen’s Shared Items in Google): “This unique in-store education event signals the company’s focus on transforming the Starbucks Experience for both customers and partners. Starbucks hopes any customers inconvenienced by the early closures will see this as an investment that will have long term benefits. For their [...]

Valuing Users by Allowing Comments

Casey Bisson said this during his Internet Librarian 2007 presentation: “sites that allow comments value their users.” When he said that, my mind started making connections… what a great way to illustrate why the ability to comment is such an amazing thing to include on a website! So riffing off that quote, here are some [...]

Information Tomorrow has finally arrived!

Cool beans! Rachel Singer Gordon’s newest book, Information Tomorrow: Reflections on Technology and the Future of Public and Academic Libraries, just came out. I know, because I received a copy in the mail today.
And why did I receive a copy? Because I wrote one of the chapters! My chapter is chapter 10, An Experience to [...]