Vote for my Book!

Just a quick note that my book, Face2face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections has been nominated for a small business book award by Small Business Trends.

So here’s what I’d LOVE for you to dogo vote for my book! It’s easy to do – go here, and click that blue Vote box next to the title of my book. Simple, huh?

While you’re at it, if you haven’t read my book yet … click the book link in this post, go to Amazon, and buy it! Ok, or check it out at your local library. Or get the library to buy it for you :-)

Either way – thanks for reading! You guys ROCK.

Face2Face Book News

Face2Face: Using facebook, Twitter, and other Social Media Tools to Create Great Customer Connections Just some recent Face2Face-related book news! For those not up-to-speed, my newest book, Face2Face: Using Facebook, twitter, and other Social Media Tools to Make Great Customer Connections, was published in September.

Book News, Inc recently published a short review of my book. Here’s the review:

King (digital services director, Topeka & Shawnee County Public Library) explain the keys to making social media work for your organization. They are listening, authentic communication, and joining in on social networks beyond your own website. Writing in a casual style, he recommends that organizations also use a casual style, coupled with quick and honest responses. Some of the examples relate to work in libraries or events in Topeka, Kansas.

Very fair and nice review – sweet!

Also, just yesterday, an article/interview of mine was published on Business Insider – 5 Ways to Run as Social media Campaign Like a Pro. Check out the article! For some reason, they linked to my first book (Designing the Digital Experience), but what the hey – a link is a link, is it not?

One more – a recent interview for the Ontario Library Association’s Education Institute.

If you haven’t bought/checked out/borrowed/read Face2Face … please do!

Circulating Ideas, Episode Eighteen

Circulating Ideas PodcastI was lucky enough to be on the Circulating Ideas: The Interview Librarian Podcast with Steve Thomas today.

It’s a good show! We talked about my new book, the Internet Librarian 2012 conference, stuff my library is doing, the Ebooks for Libraries website, and probably a whole bunch more stuff that I’m forgetting at the moment.

Give it a listen! Here’s a link to the show page, and to the mp3 file. Enjoy!

PS – why not subscribe to the Circulating Idea podcast while you’re at it? It’s a great show!

5 Steps to Make Your Organization Sound Human Online

Be more human onlineI’ve been seeing a LOT of ReTweets of a guest post I did today, so I thought I’d share it here, too. I recently posted 5 Steps to make Your Organization Sound Human Online at the V3 Integrated marketing blog (thanks, guys!), and it was reposted at Ragan.com.

here are my 5 steps (go check out the article to see the rest of the story!):

  1. Type Like You Talk
  2. Be Visual
  3. Use Video to Connect
  4. Ask Questions
  5. Celebrate Customer Loyalty

So – check out the article, leave comments, share it, etc!

image from V3