The team of staff working on my library’s makerspace gave some good thought to policies, procedures, and more functional guidelines for use of the space and equipment.
For policies … well, we don’t have any. Other policies like our customer behavior policy and our computer use policy really cover everything we need. So we have a list of more functional “procedures” that can change as the space changes. Here’s what we have so far.
MakeIT Lab Procedures
- Normal customer behavioral guidelines apply
- “Respect the space, respect the staff, respect the equipment, respect each other”
- Hang this up in the room
- Refer to the customer conduct policy
- Age limits:
- Kids with supervision (under age 12)
- Ages 12 and up without supervision
- What can you print?
- Whatever you can print in 3 hours
- Stay with your print job
- If the print has to finish after hours (i.e., customer started printing at 8pm, but print won’t finish until 11pm), staff will put finished print behind desk, and customer can pay the next day
- How to print:
- $5 per print
- Pay using the checkout Kiosk, then get a receipt
- Take receipt to Media Desk
- Media Desk staff will set up the print job for customer
- No prerequisites for room use
- We will have tipsheets and some “getting started” videos, plus staff will know how to turn on the Mac, open up software, plug things in, etc.
- If more help is needed, customer should schedule an appointment with a librarian
- How many people in the room at the same time?
- Up to 6 people in the room at a time
- Checking out the room & time limits
- 3 hours a day
- Two door keys, with barcodes. We’ll technically check out the keys.
- Customer will check out a key using Polaris (MakeIT Lab Key #1 and #2)
- No reserves – first-come-first-serve basis
- Staff will need to monitor the room to make sure customers aren’t going over 3 hours
- Close when the library closes at 9pm
Reserving Media bags:
- Use Polaris, like the other bags
- 7-day check out
- Customers can place it on hold
- Pick up at the Reference desk
That’s what we have right now. Are some of your policies, procedures, or guidelines different than ours? Please share!
Guideline image from Make Magazine