Aaron Schmidt (cool guy and Walking Paper blogger), attended Jared Spool’s User Interface Engineering Roadshow Portland … and he took notes!
Jared spoke about User Experience (UX) – Good jems here:
- the great netflix experience is invisible. bad design is apparent
- the guy putting info into the database determines part of the user experience
- eliminate major redesigns! [krug] break designs into small chunks
- it is necessary for employees to understand everything
- customers lean towards competitors with simpler UX
- identify essential functionality and experience
And the best tidbit, which relates to my post from yesterday:
must have basic functionality before you can concentrate on delight
Go read the whole thing, and thanks Aaron for taking notes!
