ux

Internet Librarian 2011, Day 2: Designing for Optimal UX

by David Lee King on October 18, 2011

Nate Hill, Web Librarian, San Jose Public Library

Chris Noll, Noll & Tam Architects

Slide on the screen:

Because of the Internet, access to:
Books and other documents have gone from Read to Read/Write
Photo and video output has gone from View to View/Edit
Music and other audio has gone from Listen to Listen/Remix

Nate is introducing the topic of libraries starting to support content creation, and the models behind that.

Chris:

Contra Costa has used vending machines in shopping malls, etc. Washington County is using reserve boxes.

Boston Chinatown Storefront Library – community driven library

Houston – small small branch…

DC – Kiosk branches…

Greenbridge Library – took a community center, and developed part of it into a library

Idea Stores in London. Mix up libraries, cafes, etc.

Morgan Hill Library – self checkout, check in, self help holds, etc – very self-driven

Nate:

talking about the Digital Public Library or America project and their beta sprint. Realized we will still need physical spaces to create digital content.

LibraryLab idea:

broken into modules like audio and video creation, scanning, collaboration, etc

Chris: talking about creating furniture for these creative types of spaces …

Give people access to tools. Some libraries check out tools or musical instruments. Why not video cameras, microphones, etc?

Why not have design tools – desktop publishing, CAD/CAM tools, 3D printers, etc? The library could support these things.

They want this project to happen … but need funding, etc.

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Designing the Digital Experience at UGame ULearn

by David Lee King on April 2, 2010

Yesterday, I presented Designing the Digital Experience at the UGame ULearn conference … here are my slides! And an fyi – I took notes for the other presentations, and I’ll be posting those in the next couple of days. So stay tuned!

Designing The Digital Experience

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UGame – ULearn 2010 Symposium

by David Lee King on January 20, 2010

I’m pretty psyched to be speaking at a number of cool places this year (if you’re really curious about my 2010 schedule, look at my presentations page – I try to keep that up-to-date with upcoming speaking gigs).

One conference I’m pretty psyched to be attending and speaking at is this year’s UGame – ULearn symposium. It will be held on April 1 in Delft, Netherlands.

OK – I admit. I’m geeked out about this one for a number of reasons here:

  1. It’s in the Netherlands! What’s not to like about that?
  2. I get to visit the DOK Library Concept Center, one of the coolest libraries ever
  3. I get to visit with some of my Dutch friends and colleagues who I usually only see online and at a couple of conferences
  4. Because this year’s UGame – ULearn symposium is all about the user experience.

Here’s more about the conference (from Jaap van de Geer):

“This year … UGame Ulearn … is all about the User Experience. Next to the use of gaming in educational programs and in libraries the theme of UGame Ulearn is always Innovation & Inspiration, with the focus on new services and products.

User Experience or UX has to do with the way customers or clients see your company, website and service. Is the experience satisfactory then they will come back, if not you may never see them again. The User Experience starts at home. Internet and the website play an important role, but also mouth to mouth and communication through communities such as Facebook and Twitter. How we can provide the best experience and which products can help us is the essence of UGame Ulearn 2010.

1st April the Auditorium of the TU Delft opens to welcome 700 librarians and educators. International speakers such as Michael Stephens, David Lee King and Gary Vaynerchuk will bring the visitors up to date under excellent supervision of our own world famous pod/vodcasting priest Father Roderick. This year we have decided to make the Exhibit Hall an important and interactive part of the conference with workshops and pitches and we make sure people have enough time in between speakers to visit the stands and listen to presentations on the latest innovations.”

So … if you’re able, come learn about the user experience with me! It should be a great symposium. If you can’t come in person, I promise to take good notes and post those … I might even post some photos and videos, too.

Here’s a video promo for the symposium:

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Designing the Digital Experience Presentation

by David Lee King on January 7, 2010

Designing The Digital Experience

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On Tuesday, I gave a Designing the Digital Experience presentation at Nassau Library System in New York. It was a fun time – lots of good questions and discussion!

So … here are the slides from that talk. Enjoy!

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Aaron’s Notes on Spool’s Talk

by David Lee King on February 18, 2009

Aaron Schmidt (cool guy and Walking Paper blogger), attended Jared Spool’s User Interface Engineering Roadshow Portland … and he took notes!

Jared spoke about User Experience (UX) – Good jems here:

  • the great netflix experience is invisible. bad design is apparent
  • the guy putting info into the database determines part of the user experience
  • eliminate major redesigns! [krug] break designs into small chunks
  • it is necessary for employees to understand everything
  • customers lean towards competitors with simpler UX
  • identify essential functionality and experience

And the best tidbit, which relates to my post from yesterday:

must have basic functionality before you can concentrate on delight

Go read the whole thing, and thanks Aaron for taking notes!

*pic by Jesper Rønn-Jensen*

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