Interesting article! Right now, voice search is growing fast. Smartphones certainly do voice search (i.e., Siri, OK Google, etc). And it’s constantly improving. In fact, my daughter has a part time job listening to and evaluating OK Google voice searches (yes, you heard that right. Weird job, huh?).
I know I’ve certainly used voice search. Driving in my car, for example – sometimes I need to find something (like a phone number to a restaurant), and voice search is the best option. I’ll also admit, right now that voice search sometimes works great, and sometimes can leave me really frustrated.
The article made me think … our libraries are all about searching. What happens when/if the primary search function of all our stuff switches to voice first search instead of typing? How will our interfaces/services/signage change because of that?
Even more important – what happens to patron confidentiality?
Just some things to ponder!
Amazon Echo pic by Rick Turoczy