Volunteers vs Job Duties

Some people have told me they ask for volunteers to do blog posts or write content for their website. You know what happens there, right? Asking for volunteers works great … until the volunteer “gets busy” with their “real job.”

When people volunteer, they tend to think of the thing they volunteered to do as “extra work.” If it gets in the way of their real job, they’ll stop doing the volunteer work.

It’s not necessarily that they don’t want to do the web work. It’s simply this – the library hasn’t prioritized the web work (also insert Twitter/Facebook/YouTube/etc here).

No one asks for volunteers to work the reference desk, right? How about driving the bookmobile – does it only operate when a volunteer can get around to it?

I don’t think so. It should be the same with web work. Want it to happen? Don’t ask for volunteers. Assign job duties, then expect it to happen, just like working the desk or driving the bookmobile.

pic by LShave