ebooks

Your ebook rent just went up 300%

by David Lee King on March 2, 2012

One of my colleagues was quoted in “Librarians Feel Sticker Shock as Price for Random House Ebooks Rises as Much as 300 Percent,” an article at The Digital Shift (from the Library Journal). Here’s what Scarlett said:

“They’ve tripled their prices on every title. A book that a week ago we purchased for $28.00 now costs $84.00,” said Scarlett Fisher-Herreman, the technical services & collection development supervisor, at the Topeka and Shawnee County Public Library in Kansas, whose director, Gina Millsap, is seeking the presidency of the American Library Association. “I looked back at Random House titles we’ve purchased since December and looked up a number of titles, both new and titles they’ve had for years on Overdrive. Everything has tripled in price: kids, YA, adult, fiction, and nonfiction,” she said.

Fisher-Herreman, who had been bracing for an increase in the 50 percent range, said she found the tripling of price frustrating and surprising. For example, The 10 Easter Egg Hunters, a children’s title by Janet Schulman, was affordable at $8.99, but it now costs $26.97.

“We simply can’t afford to pay three times the price for the same titles. I will be working with my collection development team to determine how we move forward now that we know the severity of the price increase,” Fisher-Herreman said.”

Some things to think about with Random House’s recent price change:

  • Your rent just went up 300%. If you get these books through Overdrive, you pay an access fee – not a purchase price. So it’s the rent that just went up astronomically – you pay 300% more, but don’t actually own anything. That’s fair, huh?
  • Random House wants to find out how much they can gouge you before it hurts. Stuart Applebaum, a Random House spokesperson, is quoted as saying “We are going to be reviewing our terms of sales, but not our commitment to the library market … whatever we do, it’s going to be with our library partners in full awareness and understanding of what we are doing and why we are doing it …” My translation = “We are going to increase the cost to see if you’ll actually pay 300%. If you do, that’d be awesome!”
  • Random House is playing an expensive guessing game with your taxpayer’s money. Here’s a quote from the Random House statement sent to LJ: “Random House, Inc. is constantly experimenting, evaluating, and adjusting different retail price points for our e-books. With our price adjustments announced March 1 we are now doing the same for our library e-pricing, albeit with far less definitive, encompassing circulation data than the sell-through information we use to determine our retail pricing for e-titles. We are requesting data that libraries can share about their patrons’ borrowing patterns that over time will better enable us to establish mutually workable pricing levels that will best serve the overall e-book ecosystem.” My translation: “We don’t know how to price ebooks to libraries. So instead of actually asking for input, we thought we’d just jack up the price outrageously high, and see what happens.”
  • Random House can’t tell the difference between different digital book formats. Another quote from Random House’s LJ statement: “As we first said last month, our new e-book pricing framework is to bring our titles in price-point symmetry with our Books on Tape audio book downloads for library lending. These long have carried a considerably higher purchase price point than our digital audio books purchased for individual consumption.” Why in the world would you price an ebook, which you read, with an audiobook, which you listen to? Apples and oranges, guys. Apples and oranges.

What’s that leave us with? A major publisher that’s charging you (and your patrons) 300% more for ebooks, because they admittedly don’t know how much they should be charging. And they are more than willing to experiment with your money and budgets to see what works … while they figure out the difference between a book they pay actors to read and an ebook.

I will guarantee more odd ebook price and format changes in the next five years – hold onto your hats!

Question – How is your library planning to deal with this? I’d  love to know!

More resources:

Gas Price Humor image from Bigstock

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Amazon, Overdrive, Ebooks … and YOU.

by David Lee King on October 19, 2011

You all read Sarah’s blog, right? (if you’re not, you should be). For those of you that don’t – check out her video rant about Amazon, Overdrive, Kindles, and ebooks (embedded above). There’s a bit of “language” in it … so you have been warned if that bothers you.

Great video, great content. And here’s the deal – Overdrive has basically allowed Amazon to sell their books on YOUR PATRON’S KINDLE. Via the Overdrive Kindle ebooks deal. And you and your library’s tax dollars are … paying for that privilege.

Did Overdrive tell us about that? Nope. Is that cool? Nope. Watch Sarah’s video for the details. And this is besides all the user data/privacy issues that I haven’t seen addressed yet (also discussed in Sarah’s video).

I’m not pointing the finger at Amazon – it’s not their fault. I’d guess they have been planning that functionality for months. Overdrive surely knew about this (I’m guessing here, but we’re talking about normal business practice too). Why didn’t they mention that?

What can you do about this?

  1. For starters - read your contracts/licenses, etc. You don’t have to automatically agree to everything written there – you can actually change things. Or you can try, anyway.
  2. More importantly - if you don’t like what Overdrive “allowed” Amazon to slip in (ie., direct selling and marketing to YOUR PATRONS without your permission) – let them know!
  3. Or … simply don’t buy it.

Overdrive – no more secrets, please! Or if you DID share that and we somehow missed it – could you kindly point out where? Thanks!

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Internet Librarian 2011, Day 2: Ebook Panel

by David Lee King on October 18, 2011

Panelists: Bobbi Newman, Sarah Houghton, Amy Affelt, Faith Ward

Bobbi:

12% of US population own ebook readers. So it’s a very important issue, but one for a (right now) small population.

Barnes & Noble told people to get a Nook, then go to the library. In reality, they also needed a PC that connected to the web and could run Adobe Digital Editions. Not everyone who bought a Nook had access to that.

Kindle/Overdrive thing works easy. That puts us in a weird place – because the Kindle works better with Overdrive.

But it’s a bad deal, because Amazon has a lot of great data … Amazon now knows how many of our users read library books, what books, etc – guess how much of that we got? None of it. That’s a problem.

Sarah:

We are so greedy, we’ll take whatever the publisher gives us.

It’s important to provide this content for our users … but we need to look at the fine print.

Call out to Kansas librarians for standing up to Overdrive. Woo too!

Overdrive’s terms of service – they give us a license to access content, instead of owning it.

We need to read the license and not just sign them blindly.

More on Amazon getting stats and info on our patrons – this might violate intellectual freedom, and our official library policies.

Amy:

With her job, she usually never needs to buy a whole book – she needs a table, a chapter, etc. This is really hard in ebook formats.

She needs to buy the Kindle book, but put it on a colleague’s Kindle – she can’t do that. She wants to pay a license to read, the right to read across all platforms

Faith Ward:

looked at how children read differently on ebooks. Found that more students made mistakes when reading ebooks

But they were more willing to read on a tablet than a print book

Discovered that she needs to work with parents to get kids to read more in this environment

She won’t teach a book that’s not in an ebook format.

She did a “bring in your own device” thing … found it was hard with so many different formats, but wouldn’t go back – they have embraced the new technology.

Q & A:

HP person – they can relate. She has to pass something along, but can’t. So she makes a copy or a screenshot or prints them out, then scans them, and turn them into PDF files so she can pass them along (my friend Edward does the same thing).

We pay more for digital editions than the customer does, even though in print we can buy in bulk and get 40% off.

Interesting – the teacher – purposefully choosing content that is available in ebook format. That means she is not choosing good content that isn’t yet available electronically. It’s a conscious decision for her.

Here is no unified voice that speaks for libraries on this topic? Bobbi says no… (I’ll interject that that’s what Library Renewal is working towards).

Lending ereader devices: Buffy Hamilton’s school library did this, but ran into trouble with Kindles so switched readers.

Sarah – difference between content and container – we have to subscribe to both. Bobbi – if you are loaning out a certain device, you are in essence saying that’s the best format. Is that what you want to say? (not sure I agree with that – need to think more about it)

One woman stood up and said “Jeff Bezos has never lied.” Just wanted to say … really? You can prove this? I seriously doubt it … just saying.

Bobbi gave a great plug for Library Renewal. Yay!

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My book is now an Ebook!

by David Lee King on September 28, 2011

Designing the Digital ExperienceThe fine folks at Information Today/Plexus Publishing just emailed and told me … my book is now an ebook! Sweet!

So – my book, Designing the Digital Experience: How to Use EXPERIENCE DESIGN Tools & Techniques to Build Websites Customers Love, is now in ebook format at these fine publishers:

If you haven’t yet purchased it (or if you have the burning desire to have my book in ebook format and didn’t download a rogue copy), please go buy it!

And one more slightly vague, mysterious plug for my upcoming book – it’s in editing mode at the moment. I have some touch-up work to do on it before sending it back. There are a few more steps after that, too – publishing a book is definitely a multi-step process.

The new book (tentatively called Face2Face) focuses on the nuts and bolts of  using emerging web tools to connect with customers. There are tons of books on emerging web trends, but honestly not too many that include practical “how to” tips for actually using those tools to connect with customers, patrons … and people. So I thought I’d write about that.

Look for it next year!

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Library Renewal: Zine and Song Debut

by David Lee King on July 12, 2011

From the Library Renewal blog – The debut of our first video here at Library Renewal features our first brochure/zine and also features the debut of the first song made for Library Renewal. PS-We fixed the typo! Thanks for catching it! :)

You can get a copy of the zine as a thank you gift for your donation to Library Renewal by going here: http://libraryrenewal.org/donate

You can also see some higher quality images of pages from the brochure here: http://www.flickr.com/photos/libraryrenewal/sets/72157626867255283/

The song is performed by Portland band, Lackethereof and we are grateful for their support here. Thanks, Danny!

 

Me again – make sure to find out more about Library Renewal by visiting our website (or by following us on Facebook or Twitter), signing up for the newsletter, etc. We are gearing up to do some pretty cool things, so stay tuned for that!

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